The Manager of Speaker Services is a critical role in ensuring the seamless execution of our keynote speakers at Gartner Conferences. The Manager is responsible for the successful coordination and advancement of logistics for guest keynote speakers booked by the External Speaker Management team.
The Manager is also integral to the operational efficiency and effectiveness of the Gartner Speaker and Sourcing Management team. The ideal candidate will have a strong background in event planning and logistics, with a particular focus on managing high-profile speakers and their requirements. This role will report into the Associate Director, External Speaker Management who will oversee the strategic speaker sourcing team.
Key responsibilities and accountabilities:
Ensure all speaker needs and contract requirements are met, including audiovisual needs, presentation materials, recording/livestream permissions, VIP opportunities i.e. book-signings, fireside chats, etc., and any special requests
Effectively and efficiently communicate speaker updates to internal stakeholders, including program management, production, marketing, logistics, content, registration, and housing to ensure alignment
Schedule, conduct and mediate pre-conference planning calls between speakers and key stakeholders.
Confirm marketing materials, travel arrangements, accommodations, registration, and itineraries for keynote speakers
Liaise with speakers/speakers’ offices and key stakeholders to set expectations and ensure overall satisfaction
Maintain strong relationships with external vendors and service providers to ensure high-quality service delivery
Host guest speakers and manage an exceptional onsite experience
Proactively handle and troubleshoot emerging problems throughout the planning cycle and onsite experience
Job Requirements:
Bachelor’s Degree
5+ years of professional experience, including 3+ years of event planning and logistics or related experience
Exceptional organizational skills and attention to detail.
Ability to build processes and continually realize best practices
Strong executive presence
Excellent customer service and communication skills
A passion for staying abreast of current events and speakers in technology and business
Proven ability to manage multiple projects simultaneously and work under tight deadlines
People management experience preferred
Proven ability to master new systems and tools
Willingness to travel approximately 20% (6-8 conferences annually)
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 69,000 USD - 107,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
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