Manager Porsche Service Center Podgorica (f/m/d)
Job description
Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.
Possible Tasks within this Role
- Aftersales Strategy: Define and implement the Porsche aftersales strategy to achieve business objectives, profitability targets, and high levels of customer satisfaction.
- Service Center Management: Plan, organize, and continuously improve the operations of the Porsche Service Center, ensuring efficient processes and optimal utilization of resources.
- Team Leadership: Lead, develop, and motivate employees, strengthen team competencies, and monitor the achievement of individual and business objectives.
- Financial Management: Manage budgets, operating costs, receivables collection, and key business performance indicators (KPIs).
- Compliance & Standards: Ensure business operations comply with manufacturer standards, legal regulations, and internal Compliance guidelines.
- Stakeholder Relations: Develop and maintain strong relationships with customers, business partners, dealers, and the regional Porsche organization.
- Business Development: Monitor market trends and competitor activities, initiate business improvement measures, and represent the company in professional and business communities.
Qualification requirements
- Education: University degree in Engineering, Economics, Business Administration, or a related field (Bachelor’s or equivalent higher education qualification).
- Management Experience: Minimum 5 years of experience in managerial positions within the automotive industry or related sectors.
- Aftersales Expertise: Strong knowledge of aftersales operations, service processes, and business practices within the automotive industry.
- Language
- Proficiency in English and/or German, both written and spoken.
- Digital Literacy: Advanced proficiency in Microsoft Office applications.
- Market Knowledge: Familiarity with the local automotive market is considered an advantage.
- Driving License: Valid Category B driving license.
- Leadership Competencies: Strong leadership, organizational, and communication skills, with a results-oriented mindset and a customer-focused approach.
Skills
Skills
- Team Building Strategies
- Sense of Responsibility
- Communication Skills
- Conflict Management
What we offer
Multinational environment and culture
Attractive salary and bonus system
Minimum 20 days of annual leave
Possibility for additional trainings and development
Private employee health package
Socializing with colleagues through various team building activities
Apply now!
Skills mentioned
Volkswagen Group Services is the shared‑services arm of the Volkswagen Group, delivering end‑to‑end support across production, logistics, IT, engineering, quality, business services, human resources, communication, and finance for all Group companies worldwide. By assuming responsibility for these functions, it enables its internal clients to focus on their core automotive activities. Operating from seven European locations—Palmela, Lisbon, Madrid, Pamplona, Barcelona, Martorell, and Valencia—and expanding to South America in 2023 with a headquarters in Brazil, the organization provides consistent, high‑quality service delivery across the Group’s global operations.
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