Process ETM tasks by verifying benefits, updating account information, correcting edits, performing follow up on unpaid claims, billing or re-billing claims to appropriate payer source and appealing denied claims for Research programs, Grants, Government and other special programs.
Assist business office personnel with account questions.
Review and process correspondence by mail or via the HealthCare Link portal.
Submit Form A adjustment request for invoices requiring manual processing. Serves as the designated backup to the Section Coordinator, assisting with task delegation, facilitating coordination efforts, communicating updates, and supporting team members as needed. This role requires staying informed on current initiatives, departmental processes, and ongoing projects relevant to the Section Coordinator’s responsibilities.
Adhere to all TTUHSCEP policies, procedures and processes.
Personally demonstrate, display and act in accordance with TTUHSCEP values (Services, Respect, Accountability, Integrity, Advancement and Teamwork).
Remains current with all licensure, certifications and mandatory compliances and trainings required of this position.
Other duties and projects as assigned by Supervisor and/or Manager
Required Qualifications
A minimum of a high school diploma or equivalent.
Two years of medical or general office experience OR Completion of related education or training and one year of experience.
Preferred Qualifications
Two year's experience in business office operations, preferably in the medical office field.
Knowledge of medical insurance terminology, proper phone etiquette, bilingual preferred English/Spanish.
Have the ability to interact and communicate effectively with a wide variety of people.
Experience working with Microsoft Word, Excel, medical practice management software programs, and navigation of insurance provider portals for verification of eligibility, benefits, claims status and appeals.
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Does this position work in a research laboratory?
No
Required Attachments
Resume / CV, Transcript
Job Type
Full Time
Pay Basis
Hourly
Minimum Hire Rate
Compensation is commensurate upon the qualifications of the individual
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Travel Required
Up to 25%
Shift
Day
Grant Funded?
No
Job Group
Information and Records Clerks
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
Report job
