Job Title: Patient Services Representative
Job Type: 13weeks contract possibility of extension
Pay Rate: $ 23.00/hr. on W2 without benefits
Job Location: Torrance, CA 90505
Shift: 5x8-Hour (08:00 - 17:00)
Job Description:
Required Qualifications:
- Experience with medical insurance, referral processes, and benefit plans
- 1 year recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
- Call center experience required
Preferred Qualifications:
- 2+ years’ recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
- Understanding of medical terminology
Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains polices, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Job Type: Contract
Pay: $23.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Application Question(s):
- Do you have recent experience with EPIC
- Experience in Healthcare setting
Ability to Commute:
- Torrance, CA 90505 (Required)
Work Location: In person
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