We are currently seeking a dedicated, detail-oriented front desk medical receptionist to join our company headquarters here in Great Neck. Reddy Care started in Great Neck 20+ years ago, and has become a staple in the local community. We are actively looking for a receptionist to come on board to help continue our success and reputation among patients in the community.
At the core of the role, we are looking for a receptionist who can provide great customer service on a daily basis. Responsibilities include:
- Greet and welcome all patients who enter the clinic.
- Communicate the importance of physical and occupational therapy to our patients.
- Answer incoming calls promptly and in a customer service friendly manner. The office receives 500-600 calls on a daily basis handled by a team of care coordinators
- Encourage patients to keep their appointments, limiting cancellations.
- Schedule appointments for new and returning patients.
- Complete new patient registration.
- Collect applicable payments.
- Responsible for scanning, importing and handling faxes from doctor offices
- Coordinate with patients, therapists, and as required the insurance team, billing team and home care scheduling team
- Manage the physical therapists and occupational therapists schedules.
- Multiple shifts available
- Compensation: $17.00 - $23.00 per hour in addition to the benefits below:
- Paid Time Off (PTO)
- Paid holidays
- Health, vision and dental insurance
- Nationwide Pet Insurance Discount
What you will need:
- Must live within 30 minutes driving distance from the Upper West Side office
- Excellent customer service skills and a compassion for helping people
- Proficient using an EMR and quick to learn different computer programs
- Experience with managing a multi line phone system
- Self-directed with organizing skills
- Can accurately handle patient scheduling/management
- Punctual and stable work schedule
- Medical reception experience is a plus
About Us
Established in 2003, Reddy Care Physical & Occupational Therapy has been featured on the Inc. 5000 list of the fastest growing companies. We were able to achieve this by offering a hybrid business model with outpatient clinics and outpatient home therapy, which was established in 2010. Our outpatient clinics are located in Great Neck, Farmingdale, North Shore Towers, Woodbury, Deer Park, Bayside, Oceanside, Bay Shore, Amityville and NYC. Our strategy is to utilize this model to expand our footprint in the tri-state area, keeping in mind the future growth trajectory of Physical and Occupational Therapy. With this growth comes new opportunities for employees. Our expert team of therapists and administrative staff have been a large reason for our growth. Our goal is to provide our staff members stability, safety, and progressive learning environment. These team members are dedicated to ensuring that our clinical staff have a constant lead staff member that can be available at all times to support all aspects of their clinical experience. Our vision is to continue to establish outpatient facilities, outpatient home therapy and the highest level of clinical decision making for our patients.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
