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Employment Eligibility (e-Verify): English & Spanish
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Right to work: English/Spanish
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Overview
The claims examiner's primary responsibility is to review and evaluate property insurance claims. This includes reviewing, evaluating, adjusting, and investigating claims. The Examiner will also set and adjust reserves and approve payments.
The following are the typical, fundamental, and essential functions of the position. These functions should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required.
Essential Job Functions
- Evaluation of complex and represented claims.
- Communicate with independent adjusters and other experts to gather information on claims.
- Negotiate and explain settlements with the insured and/or their representatives.
- Knowledge of insurance policies and procedures.
- Manage workload and provide management with reports for late reporting according to established guidelines.
- Answer incoming telephone calls from agents, public adjusters, and insureds.
- Review and analyze written information.
- Excellent communication and interpersonal skills.
- Follow training and guidance from management to plan and achieve goals.
- Understanding of Xactimate estimating software.
- Regular and reliable attendance.
Required Knowledge, Skills & Ability
- Must possess a Florida 6-20 Insurance License.
- Possession of other state licenses as required by management.
- Prior experience in insurance claims processing or a related field is preferred.
- Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Ability to multitask.
- Computer savvy.
- Working knowledge of ISO policies.
This job description does not include a complete list of activities, duties, or responsibilities required for the position. Duties, responsibilities, and activities may change at any time, and the employee is expected to perform tasks as assigned.
Employment may necessitate extended working hours in the aftermath of high-volume or catastrophic events. Such events may include, but are not limited to, hurricanes, tropical storms, or other significant weather occurrences.
Benefit Highlights
- Industry leading medical, dental and vision insurance plan
- 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
- Generous PTO policy
- Eligible for performance based bonuses
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