Salary
$22.16 Hourly
Location
Information Technology Services-Killeen, TX
Job Type
Full-time
Department
Information Technology
Opening Date
06/02/2025
Closing Date
6/16/2025 11:59 PM Central
FLSA
Non-Exempt
GENERAL PURPOSE
Responsible for maintenance of computers, peripherals, related equipment, and software applications throughout the city.
SUPERVISION EXERCISED
Employee has no supervisory responsibilities.
Essential Duties
Maintains an enterprise level wide area network (WAN) and Local area networks (LAN); to include installation and maintenance of switches, routers, and network monitoring tools.
Uses and supports current versions of Windows server, DHCP, DNS, Windows operating systems, Microsoft Office, and other emerging technologies.
Installs, troubleshoots, upgrades and repairs networked systems and peripherals.including cabling and port configurations.
Installs, upgrades, repairs, and maintains servers, computers, printers, phones, video surveillance and access control equipment and systems.
Installs, troubleshoots, upgrades and repairs VoIP and PBX phone systems.
Installs, troubleshoots, upgrades, repairs, and maintains enterprise video surveillance systems.
Installs, troubleshoots, upgrades, repairs, maintains, and operates Access Control Systems; to include: Microsoft SQL Server, proximity card readers, and Dual Door Controllers (DDC) for all employees and tenants.
Researches products and solutions, initiates, and tracks equipment purchases, for department technology needs.
Maintains close working relationship with all City staff, vendors, and contract employees.
Maintains a pro-active stance on network and telephone maintenance, spotting and correcting minor problems before they become major problems.
Ability to use critical thinking to resolve complex, undocumented issues as they arise.
Responds to user inquiries in person and remote, establishes service levels and adjusts workflow to ensure work orders are closed.
Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations.
Performs other duties as assigned.
Required Minimum Qualifications
Education and Experience:
Must have a valid Texas driver’s license by date of hire.
Must have the ability to work flexible hours as required. Including some nights and weekends as necessary.
May be required to successfully pass a polygraph examination administered by the City of Killeen Police Department.
May be required to pass an access security clearance check before unrestricted access to airport secure areas can be approved.
Supplemental Information
Knowledge, Skills And Abilities
We all work together to make City of Killeen a success, and our teamwork extends to your benefits. Your health and well-being are important to us, so we provide benefit options to make your and your family’s lives better. Together, let’s invest in you.
The City of Killeen offers the following Benefits to full time employees:
01
Which best describes your level of education? If you are extended a job offer, you will be required to provide proof of your education before you can begin work.
How many years experience do you have in working with LAN's, WAN's, networked computer systems, and computer/phone systems?
Do you currently posses a valid drivers license?
Employer City of Killeen
Address 718 N. 2nd Street
Suite B
Killeen, Texas, 76541
Phone 254-501-7687
Website https://www.killeentexas.gov/
$22.16 Hourly
Location
Information Technology Services-Killeen, TX
Job Type
Full-time
Department
Information Technology
Opening Date
06/02/2025
Closing Date
6/16/2025 11:59 PM Central
FLSA
Non-Exempt
- Description
- Benefits
-
Questions
GENERAL PURPOSE
Responsible for maintenance of computers, peripherals, related equipment, and software applications throughout the city.
SUPERVISION EXERCISED
Employee has no supervisory responsibilities.
Essential Duties
Maintains an enterprise level wide area network (WAN) and Local area networks (LAN); to include installation and maintenance of switches, routers, and network monitoring tools.
Uses and supports current versions of Windows server, DHCP, DNS, Windows operating systems, Microsoft Office, and other emerging technologies.
Installs, troubleshoots, upgrades and repairs networked systems and peripherals.including cabling and port configurations.
Installs, upgrades, repairs, and maintains servers, computers, printers, phones, video surveillance and access control equipment and systems.
Installs, troubleshoots, upgrades and repairs VoIP and PBX phone systems.
Installs, troubleshoots, upgrades, repairs, and maintains enterprise video surveillance systems.
Installs, troubleshoots, upgrades, repairs, maintains, and operates Access Control Systems; to include: Microsoft SQL Server, proximity card readers, and Dual Door Controllers (DDC) for all employees and tenants.
Researches products and solutions, initiates, and tracks equipment purchases, for department technology needs.
Maintains close working relationship with all City staff, vendors, and contract employees.
Maintains a pro-active stance on network and telephone maintenance, spotting and correcting minor problems before they become major problems.
Ability to use critical thinking to resolve complex, undocumented issues as they arise.
Responds to user inquiries in person and remote, establishes service levels and adjusts workflow to ensure work orders are closed.
Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations.
Performs other duties as assigned.
Required Minimum Qualifications
Education and Experience:
- High School diploma or equivalent; and
- Three (3) years experience with the operation of LAN’s, WAN’s, network and operations to include the installation and maintenance of current versions of Microsoft operating systems, Microsoft Office and emerging technologies.
-
Any equivalent combination of education and experience.
Must have a valid Texas driver’s license by date of hire.
Must have the ability to work flexible hours as required. Including some nights and weekends as necessary.
May be required to successfully pass a polygraph examination administered by the City of Killeen Police Department.
May be required to pass an access security clearance check before unrestricted access to airport secure areas can be approved.
Supplemental Information
Knowledge, Skills And Abilities
- Proficient with configuring, installing, upgrading, repairing, and troubleshooting enterprise level switches and routers.
- Working knowledge of LANs, WANs, and network monitoring systems.
- Strong working knowledge of TCP/IP networking fundamentals.
- Working knowledge of Microsoft server and desktop operating systems.
- Working knowledge of PBX, SIP and VoIP telephony equipment.
- Working knowledge of AMAG Symmetry door lock system.
- Skill in installing, upgrading, repairing, and troubleshooting computer systems and related equipment.
- Ability to communicate effectively verbally and in writing.
- Ability to establish good working relationships.
- Ability to work independently with a minimum of supervision.
-
Maintains regular and punctual attendance.
We all work together to make City of Killeen a success, and our teamwork extends to your benefits. Your health and well-being are important to us, so we provide benefit options to make your and your family’s lives better. Together, let’s invest in you.
The City of Killeen offers the following Benefits to full time employees:
- Employee Assistance Program
- Wellness Benefits
- Medical, Vision Dental
- Health Savings Account/ Flexible Spending Account
- TMRS
- 457 Deferred Retirement Account
- Short Term/Long Term Disability
-
Accident/ Critical Illness/ Hospital Indemnity Supplemental Benefits
01
Which best describes your level of education? If you are extended a job offer, you will be required to provide proof of your education before you can begin work.
- High School Diploma or GED
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree
-
None of the above
How many years experience do you have in working with LAN's, WAN's, networked computer systems, and computer/phone systems?
- None
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4 years
-
5 years or more
Do you currently posses a valid drivers license?
- Yes
- No
-
No, but can obtain by Date of HIre
Employer City of Killeen
Address 718 N. 2nd Street
Suite B
Killeen, Texas, 76541
Phone 254-501-7687
Website https://www.killeentexas.gov/
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