Job Summary
We are seeking a dedicated Night Auditor to join our team. The Night Auditor will be responsible for overseeing the nightly operations of the hotel, ensuring exceptional guest service, and accurate financial reporting.
Responsibilities
- Conduct the hotel's nightly audit process accurately and timely
- Handle guest check-ins and check-outs during the night shift
- Respond to guest inquiries, concerns, and requests promptly and professionally
- Manage reservations and cancellations effectively
- Maintain a clean and organized front desk area
- Assist with security procedures during the night shift
Requirements
- Previous experience in hospitality or customer service is preferred
- Strong communication skills and a customer-oriented approach
- Proficiency in using front desk software and phone systems
- Ability to work independently with minimal supervision
- Bilingual skills are a plus
- Knowledge of hospitality management practices
- Attention to detail and excellent organizational skills
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Night shift
Work Location: In person