Search suggestions:

hiring immediately
part time
full time
no experience necessary
remote work from home
remote
home depot
weekend only
warehouse
no experience
work from home
receptionist
healthcare
Wichita
United States
Houston
Dallas
Oklahoma City
San Antonio
Minnesota
Sacramento
Kansas City
Dallas-Fort Worth
Tulsa
Waco
Aurora
Hutchinson
Chicago
Apply

Night Auditor/Front Desk Clerk

Holiday Inn Express and Suites Little Rock
$13 - $14 an hour
Little Rock, Arkansas
Full time
1 week ago

Overview

We are seeking a highly skilled Front Desk Agent to join our dynamic team. As the first point of contact for our guests, you will be responsible for providing exceptional hospitality and ensuring a seamless experience throughout their stay. The ideal candidate will be knowledgeable in hotel operations, possess excellent communication skills, and be proficient in multiple languages.

Duties

- Greet and check-in guests, ensuring a warm welcome and efficient check-in process.
- Respond to guest inquiries and resolve any issues promptly and professionally.
- Manage front desk operations, including handling phone calls and answering guest queries.
- Utilize hotel management software and phone systems to update guest information and handle billing.
- Conduct night audits, ensuring accurate reporting and ensuring the front desk area is secure.
- Maintain a high level of customer service, demonstrating empathy and understanding in all interactions.
- Provide assistance to other departments, such as housekeeping and maintenance, as needed.
- Keep the front desk area clean, organized, and well-stocked with necessary supplies.

Qualifications

- High school diploma or equivalent required.
- Prior experience in a hotel or hospitality environment is preferred.
- Proficiency in a second language is an asset, with multilingual skills being highly desirable.
- Excellent customer service skills and a friendly demeanor.
- Ability to work effectively in a fast-paced environment.
- Basic knowledge of hotel operations and management practices.
- Familiarity with phone systems and hotel management software.
- Physical stamina to stand for long periods and lift up to 25 pounds.

Skills

- Multilingual skills, with a strong emphasis on hotel hospitality.
- Excellent phone etiquette and communication skills.
- Experience working in a hotel environment, with a focus on front desk operations.
- Knowledge of hotel management practices and software.
- Strong customer service skills and a passion for providing exceptional guest experiences.
- Proficiency in using phone systems and other technology.
- Ability to work effectively in a team environment and adapt to changing situations.
- Bilingual or multilingual skills, with the ability to communicate effectively with guests from diverse backgrounds.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

Schedule:

Ability to Commute:

Ability to Relocate:

Work Location: In person

Save Apply
Report job
Other Job Recommendations:

Night Auditor/Front Desk Clerk

Comfort Inn & Suites D'Iberville
Madison County, Mississippi
$11 - $12 an hour
  • Greet guests upon arrival with a warm and friendly demeanor,...
  • Manage check-in and check-out processes, ensuring accuracy...
2 weeks ago

Night Front Desk Clerk

Super 8 Motels
Mount Vernon, Ohio
  • Greet and welcome guests as soon as they arrive at the...
  • Direct visitors to the appropriate person and office...
2 weeks ago

Hotel Front Desk Clerk/Night Auditor

Converge Hospitality
Fargo, North Dakota
$16 - $17 an hour
  • Greet and check-in guests with a friendly and professional...
  • Manage reservations and handle guest inquiries efficiently...
2 weeks ago