About Us:
New Image Restoration is a fast-growing restoration company specializing in water, fire, mold, and contents restoration. We pride ourselves on delivering excellent customer service while moving quickly to help our clients in urgent situations. We’re a close-knit, driven team looking for someone who’s organized, reliable, and ready to grow with us.
Position Overview:
We are seeking a full-time Office Assistant to help keep our operations running smoothly. This role is ideal for someone who’s professional on the phone, detail-oriented, and comfortable juggling multiple tasks. Prior restoration experience is not required, but familiarity with QuickBooks, Excel, accounts receivable, and handling business emails is a must.
Key Responsibilities:
- Answer and direct incoming phone calls in a professional and friendly manner.
- Manage email correspondence promptly and accurately.
- Schedule client appointments and coordinate with field technicians.
- Create and send invoices to insurance companies and clients.
- Follow up on outstanding payments; process payments from clients and insurance companies.
- Maintain and update records in QuickBooks and Excel spreadsheets.
- Assist with basic accounts receivable tasks.
- Provide general administrative support to the management team.
Qualifications:
- No prior industry experience required — we will train the right candidate.
- Professional and clear communication skills on the phone and in writing.
- Basic knowledge of QuickBooks, Microsoft Excel, and email platforms.
- Some understanding of accounts receivable tasks.
- Ability to stay organized, follow processes, and pay attention to detail.
- Positive attitude and willingness to learn in a fast-paced environment.
What We Offer:
- Competitive hourly pay based on experience.
- On-the-job training in the restoration industry.
- A small, supportive team environment where your work matters.
- Growth potential as the company expands.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 40 per week
People with a criminal record are encouraged to apply
Work Location: In person
