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Office Assistant

W&B Healthcare
$29,289 - $35,201 a year
Robeson County, North Carolina
Full time
1 day ago

What You’ll Do:


As our Office Assistant, you’ll be the first point of contact — setting the tone for the client experience from the moment they walk in or call. You’ll wear many hats and play a key role in keeping the office running smoothly and efficiently.


Key Responsibilities:


  • Greet all clients, visitors, and staff with warmth, professionalism, and empathy
  • Answer and route incoming calls in a friendly and efficient manner
  • Schedule appointments and maintain calendars for multiple providers
  • Perform accurate data entry and assist with maintaining client records
  • Prepare weekly reports and help track metrics as needed
  • Manage office supply inventory and order replenishments as needed
  • Maintain a clean, organized, and welcoming front office space
  • Use Microsoft Office Suite daily — Excel and PowerPoint proficiency preferred
  • Uphold company policies while showing empathy to individuals in need
  • Support team efforts, adapt quickly, and maintain a positive, solutions-focused attitude

Who You Are:

  • Minimum 1 years of experience in an administrative or front office role
  • A people person — friendly, approachable, and great with communication
  • Experience in the mental health or medical industry is highly preferred
  • Detail-oriented and capable of juggling multiple tasks at once
  • A fast learner who’s eager to contribute to a growing team
  • Reliable and punctual, with a strong work ethic
  • A team player who values collaboration and professionalism
  • Proficient in Microsoft Office (Excel & PowerPoint: above average skill preferred)

Why Join W&B Healthcare?

  • Be part of a mission-driven organization that makes a difference every day
  • Enjoy a supportive, inclusive, and energetic team environment
  • Help us build strong relationships in the Monroe community and beyond

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