SAN ANTONIO, TX, 78006, US
Job details
Work flexibility: Field-based
Req ID: R547341
Employee type: Full Time
Job category: Customer Services
Travel: 10%
Relocation: No
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Job description
GENERAL DESCRIPTION:
Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.
ESSENTIAL FUNCTIONS:
- Provides clinical surgical support by managing all relevant equipment.
- Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
- Is responsible for trouble-shooting and maintaining Stryker equipment and or other relateddevices.
- Works with surgeons, O.R. personnel, central processing, biomedical and all other relatedpersonnel.
- Maintains knowledge base of equipment and disposable products through Stryker educationtraining programs.
- Provide physicians and OR personnel with information on new and current products.
- Must be able to accurately and honestly record and report data metrics related to all specific jobfunctions on a monthly basis.
- Responsible for maintaining up-to-date account information to ensure continuous high levels ofservice at the account.
- Accurately records and reports all surgical procedure information.
- Adheres to all Stryker and medical facility policies, standards and procedures.
- Must be able to analyze and resolve both routine and non-routine product issues expedientlyusing independent judgment.
- The ability to provide on-call services, as required, by the medical facility.
QUALIFICATIONS:
- Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
- Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
- Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal
- Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
- Ability to remain standing and/or walking for an extended period of time.
- Basic computer skills including Microsoft Office, strong verbal and written communication,interpersonal, and organizational skills are essential.
- Excellent time management skills with ability to use independent judgment and critical thinkingeffectively.
- Must be able to explain and generate detailed guidelines and procedures.
- Maintain professional appearance, work ethic, and attitude required by Stryker and the medicalfacility.
- Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
- Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, andfinger dexterity.
- Must be able to observe and correct minute inconsistencies (e.g. in the printed word, productappearance, etc.).
- Excellent analytical skills.
- Excellent interpersonal skills.
- Excellent equipment problem-solving skills.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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