Operations Assistant

We are looking for an organized and detail-oriented Operations Assistant to help our daily business routines run smoothly. In this role, you will support the operations team with administrative tasks, data management, and cross-departmental coordination. You are a great fit if you love solving problems, managing multiple priorities, and keeping workflows neat and efficient.

What you'll do

• Day-to-Day Operations: Assist the operations manager with daily tasks, process tracking, and project coordination.
• Data & Record Management: Maintain accurate databases, spreadsheets, inventory records, or software logs.
• Administrative Support: Handle scheduling, document preparation, and internal communications.
• Vendor & Client Communication: Act as a reliable point of contact for routine inquiries, vendor updates, and team requests.
• Problem-Solving: Spot workflow bottlenecks early and help implement quick, practical fixes.

What you need:

• Advanced English Knowledge.
• Customer Service skills needed to handle the Caregivers/Patients/Insurance interaction.
• Organization skills needed to handle all the important documentation that is required in this position.
• Proactivity and creativeness its needed for this position, someone proactive as opposed to reactive.
• Organization Skills and Attention to Detail: Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates.
• Prioritization

Skills

• Ability to identify, establish, and assign priorities.

Main Tools to Manage During Work Relation:

• Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.
• Microsoft Office: Word, Excel.
• Internal CRMs.
• Hubstaff: Web App, Desktop App, and Hubstaff Tasks.
• Whatsapp: Whatsapp Groups.
• Zoom: Meetings and Breakout Rooms.

Benefits

• Competitive Pay in US Dollars
• Paid extra hours
• Time-Off Flexibility
• 100% Remote Work
• Opportunity to Grow

If you have experience in customer service or project management roles, we encourage you to apply!