Operations Generalist
A unique pharmaceutical company, Galt has found a better way to enhance the quality of life of patients with products that meet unmet clinical needs, while creating life-changing opportunities for entrepreneurs, our employees and the individuals within the communities we serve. Galt Pharmaceuticals is seeking a highly motivated and self-starter Operations Generalist!
This is a full-time salaried role with medical benefits, paid time-off and holiday pay benefits. We offer a hybrid, coworking and flex office space environment. Our office space is in the Atlanta – Cumberland Vinings vicinity. Galt offers a 4-day work week (36 hrs.) and in this role, you will be required to work in the office space a minimum of three days per week.
The Operations Generalist will be responsible for executing day-to-day operational tasks, including being responsible for the Galt Help Desk (Main Phone Line), receiving and processing Accounts Receivable (A/R) and Accounts Payable (A/P) invoices, processing invoices to customers, marketing orders fulfillment, processing sample and pharmacy orders. The incumbent must be able to work in a fast-paced environment, managing multiple priorities with a sense of urgency. Must be an independent self-starter with a demonstrated capacity to meet deadlines and achieve key deliverables. Proficiency in Microsoft Excel is required. Candidates with experience in QuickBooks Online are encouraged to apply.
Responsibilities:
- Marketing and Sample Orders Fulfillment
- Verification, Processing and Fulfillment of marketing and sample orders in a timely manner and inventory management of the same (including Heath Care Professional (HCP) and Field Rep Sample Requests fulfillment).
- Responds to any marketing queries that may arise from internal and external customers, franchisees, or vendors.
- Pharmacy Order Fulfillment
- Independent pharmacies New Account Set-Up; license verification for all new accounts and expiry dates for existing accounts.
- Process orders for Independent Pharmacies
- Communicates directly with independent pharmacies on a regular basis by phone, email, or in-person to provide information and to ensure the best customer service possible.
- Rep Sample Management
- Creates entries in CRM to record transactions regarding Rep samples.
- Monitors Rep sample discrepancies; updating inventory, as needed.
- Communicates with Reps regarding inventory.
- Ensures compliance regarding Rep certifications prior to releasing samples.
- Accounting Support
- Processes Accounts Receivables (A/R) and Accounts Payables (A/P).
- Various accounting tasks in QuickBooks Online.
- Franchisee/Rep Onboarding & Training Support, as needed.
- Office Support
- Responsible for Help Desk (i.e. Main Phone Line) inquiries that may come in via the main phone line; manages Help Desk inbox for inquiries.
- Provides administrative support for day-to-day business activities for office staff.
- Coordinates onsite and offsite meetings, as needed.
- Supports event planning, books reservations, arranges lunch, as needed.
- Performs other duties as assigned.
Professional Skills:
- At least 1-year relevant work experience is preferred.
- Exceptional attention to detail, strong work ethic, positive attitude, and entrepreneurial spirit.
- Strong analytical, problem-solving, and collaborative decision-making capabilities.
- Organized, proactive, professional, and have a strong sense of customer relations skills.
- Quick learner, strong collaboration; exceptional interpersonal, verbal, and written communication skills.
- Organized self-starter, with an ability to prioritize time-sensitive assignments.
- Needs to be able to work in team or independently with minimal supervision.
- Ability to multi-task between competing priorities.
- Applicants must be able to lift and carry up to 30 lbs. when necessary.
- Proficiency in Microsoft computer skills (Outlook, Word, Excel, PowerPoint).
- Understanding of systems and processes overall and specifically as they relate to administrative responsibilities assigned.
Employment Requirements:
- Must pass Background Check.
- Must be legally able to work in the US.
What's the Culture like at Galt?
We're not your traditional pharmaceutical company! The Galt company culture is dynamic, employee-focused, and entrepreneurial! We are proud to offer a career experience that will make you excited to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems. At Galt, you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to make an impact with every interaction. We offer flexible work hours, and we believe in life outside the office.
Below are a few perks of joining our team:
- Enjoy a 4-day work week! (Monday thru Thursday with Friday off!!)
- Friendly, Passionate, and Intelligent Employee Base
- Creative Problem Solving and Entrepreneurial Thinking
- Fast-Paced Environment
- Low-Ego, Solution-Driven Culture
- Catered Lunches
Benefits:
- 401(k) Retirement Savings Plan
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Flexible Paid-Time Off
- Paid Holidays
- And more!
