Operations Specialist - Contract/Temp

Hi! I'm Sabrina, Head of Order Operations at Rupa! I'm looking for another scrappy hustler of a human to join our Order Ops team and become part of the mitochondria that we are! Our company, Rupa Health, is a rapidly growing team backed by top investors and advisors in Silicon Valley, and we're looking for a temporary contractor to start as soon as possible and stay until the beginning of August! While at Rupa, your work will directly impact the health and quality of life of integrative and functional medicine practitioners and patients around the world, and you'll work as part of our Operations team. We're the largest team in the company and growing quickly
About Sabrina I love love love all things operations and problem solving! I currently have 11 direct reports and oversee the Order Operations team. I am very passionate about finding various solutions for a problem, and am looking for an A+ team player with the same mindset to join us on this journey! If I could implement new processes all day I would BUT - I do like to save time for other hobbies like hiking and backpacking! On a typical Saturday morning, you can catch me strolling to the local farmer’s market with my mushroom latte and my Chihuahua, Winston! My top three personal values are growth, perseverance, and adventure - I try to live by these everyday!
This role is mainly includes:

• Clerical work
• Administrative tasks related to lab orders
• Customer support with labs over the phone and email
• Ensuring quality control in lab ordering
• Data Transferring
• About Sabrina
• I love love love all things operations and problem solving! I currently have 11 direct reports and oversee the Order Operations team. I am very passionate about finding various solutions for a problem, and am looking for an A+ team player with the same mindset to join us on this journey!
• If I could implement new processes all day I would BUT - I do like to save time for other hobbies like hiking and backpacking! On a typical Saturday morning, you can catch me strolling to the local farmer’s market with my mushroom latte and my Chihuahua, Winston! My top three personal values are growth, perseverance, and adventure - I try to live by these everyday!

Does this sound like you?! ️

• Highly organized, able to think 1 step ahead, takes initiative, time management, and able to handle many tasks
• Excited to have a ton of responsibility and have a big impact on a practitioner and patient-facing product
• College student or human with scrappy hustle mentality.
• Strong communication & basic customer service skills
• Problem solver, "figure it out" attitude
• Note: we are looking for someone who is willing to pick up the slack where ever is needed and is a true team player

Must-haves

• Must be located in the USA
• You need reliable high-speed internet
• Immediate start, able to work full-time (40 hours/week)
• Work remote - anywhere in the USA
• Work schedule is remote and flexible, but must be available for team-wide Zoom calls at 9:30-10am PST Mondays and Tuesdays, and 9:30-10:30am PST Wednesdays
• Must be available for company meetings during the day over zoom and available from 8-5
• Available for a full normal 8 hour work day
• Needs to be available a few hours over the weekend for asynchronous work (flexible timing, whenever works for you)

Learn a bit more about Rupa Health Rupa makes lab testing simple. We turn an archaic 15 hour-a-week process into a delightful 15 min task for doctors, nurses, and even acupuncturists ordering lab testing for their patients. Lab testing is the key to a more personalized and holistic approach to medicine, and Rupa is paving the way with critical infrastructure for this next generation of healthcare. Through Rupa, practitioners can order testing not available through the average hospital, such as DNA testing, microbiome testing, advanced fertility and hormone testing, and more. This comprehensive and personalized approach to healthcare is the missing piece for the millions of people suffering from complex, chronic health conditions. Rather than band-aid solutions, our providers strive to understand, diagnose, and treat the root cause of people’s health issues. At Rupa, we are building the infrastructure to make this root-cause approach the standard of care for every person on the planet. Culture is super important to us - we're a close-knit team of friends who are looking for a smart, energetic, hardworking and driven person to join us! We’re committed to a diverse and inclusive workplace. Rupa Health is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.