HEY!!!
If you are looking for a fun environment that gives you the ability to grow professionally, financially based on your performance, AND have every Sunday off, KEEP READING!!!
About the Role:
We are looking for a customer-focused, team-oriented Optical Sales Associate to join our growing team. In this role, you’ll be the first point of contact for patients, providing exceptional service while guiding them through the eyewear selection and sales process. If you’re passionate about helping others, have a knack for problem-solving, and thrive in a fast-paced environment — we’d love to meet you!
E&S Management LLC owns and operates 7 Stanton Optical locations in the San Antonio market. We utilize technology to provide a Telehealth experience to our patients and believe in providing a PHENOMENAL customer experience!
Our Retail Sales Professionals are what we call Optical Consultants. Our consultants get paid a competitive hourly wage of $15 per hour PLUS bonuses that are paid out every two weeks. Our average sales consultant in the San Antonio Market earns between $300 - $500 in bonuses every two weeks which is in addition to the hourly wage. On average that comes out to $18 - $21 per hour (including both hourly wage plus bonuses) every two weeks!
Our full-time Optical Consultants work 5 days per week (a mix of evening and days shifts along with Saturdays) but we are CLOSED EVERY SUNDAY.
If you have experience in the Optical Industry but seem to be working with a team that does not reward the effort you bring to the table daily, then we would love to meet with you! OR:
If you have experience working in retail or sales but are simply looking for a change of pace and a professional environment, let us discuss the opportunities we have available. We are willing to train you.
We offer health benefits, paid time off, and 401k to ALL full-time positions.
Duties & Responsibilities:
Optical Consultant's duties and responsibilities include but are not limited to the following:
- Greeting, acknowledging, and receiving patients to direct the traffic into the corresponding area.
- Generating revenue by following the sales process, providing the best eyewear options for patient’s needs, and offering available promotions and financing options.
- Preventing patients from walking out or experiencing customer dissatisfaction by keeping a customer service-oriented mindset.
- Assist patients and customers to troubleshoot any issues related to their prescription or product selection.
- Escalate to managers any potential customer service issues or patient dissatisfaction proactively to offer solutions in a timely manner.
- Participating in continuing education practices such as role plays, training courses, and reviewing Company Communications on the Franchise Field Inform on a weekly basis to implement updates.
- Complete all assigned training on the Learning Management System in a timely manner.
- Stay engaged with individual goals and performance on a regular basis to ensure goals are met and exceeded.
- Partner with Managers to identify and address areas of opportunity.
- Adhering to Company policies, procedures, and standards in daily duties.
- Support the team in keeping a clean and safe environment in the store for both staff and patients.
- Perform other duties as assigned and requested by Management.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Commission pay
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Rotating weekends
- Weekends as needed
Application Question(s):
- We have 7 locations in the San Antonio Market. Are you willing to work at any of the 7 locations if hired?
Experience:
- Retail Sales: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- San Antonio, TX 78221 (Required)
Ability to Relocate:
- San Antonio, TX 78221: Relocate before starting work (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
