Job Summary
We are seeking a detail-oriented and proactive Order Coordinator. The ideal candidate will possess strong client service skills and a keen ability to analyze data to ensure efficient order management. This role requires effective communication skills, both verbal and written, as well as a commitment to providing exceptional customer support.
Duties
- Manage day-to-day operations for existing customers, including order processing, production coordination, delivery scheduling, shipment tracking, and payment follow-up.
- Prepare and manage commercial documentation such as invoices and packing lists with accuracy and attention to detail.
- Maintain and update customer records and client databases based on communications and transactions.
- Demonstrate strong organizational skills by effectively prioritizing tasks, following instructions, multitasking, and collaborating within a team environment.
Requirements
- Education: Associate (Required)
- 1–2 years of relevant experience, or outstanding recent graduates will also be considered.
- Demonstrated ability to provide exceptional customer service through both phone and email communication.
- Proactive, responsible, detail-oriented, and committed to delivering a positive customer experience.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Company Introduction
At Wisesorbent, we are dedicated to advancing technology and maintaining strict quality control to deliver high-performance desiccant products that protect against moisture across a wide range of industries—including pharmaceuticals, healthcare, food, transportation, electronics, automotive, aerospace, industrial, and household goods.
Founded in 2001 in China, we expanded to the United States in 2017, where our rapid growth has been driven by the trust and support of our valued clients. This success inspires our ongoing commitment to innovation and fuels our ambition to expand our dynamic and talented team.
To support our continued growth and strengthen our U.S. presence, we are looking for enthusiastic, driven individuals to join our mission. Whether you're a seasoned professional or an exceptional recent graduate, this is your opportunity to grow with us and contribute to shaping the future of moisture control solutions.
Our Global Footprint
- 4 manufacturing facilities in China
- 1 manufacturing facility in Malaysia
- 1 manufacturing facility in the United States
- 1 office in France
- 1 exclusive distributor in the United Kingdom
Join us on our journey of innovation and global success.
Learn more at www.wisesorbent.com and apply today!
Together, let’s shape the future of moisture control.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
