Summary/Objective. The Order Entry Operator is responsible for entering orders into the system using a personal computer and appropriate software; entering, updating, researching, verifying and/or retrieving data into/from various systems; and ensuring the accuracy and confidentiality of information recorded.
Essential Functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Enters data for initial title order according to proper process and procedures.
- Enters, updates and verifies data into various systems for use by all personnel.
- Reviews and verifies data entered into database to ensure accuracy.
- Tracks documents received and completion dates.
- Assists and trains employees and new order entry operators on software programs.
- Provides assistance to technical staff to resolve computer and software problems.
- Runs and distributes reports.
- Creates back up files for all data.
- Complies with all regulatory requirements.
- Understands, follows and stays current on all policies and procedures in the Employee Handbook.
- Follows instructions and responds to management direction.
- Identifies and communicates areas of improvement regarding operations to management.
- Performs other tasks, duties, or projects as assigned by management.
- Performs all essential functions by being physically present at the worksite on a full-time basis.
Competencies
- Basic proficiency with Microsoft Office (Word, Excel, Powerpoint and Outlook).
- Ability to comprehend and write instructions, correspondence and memos with proper punctuation, spelling and grammar.
- Excellent verbal and interpersonal skills.
- Ability to deliver superior customer service.
- Highly organized with strong attention to detail.
- Ability to multi-task.
- Ability to consistently meet deadlines, demonstrate strong follow-through and to follow all regulatory and company procedures.
- Ability to type at least 60 words per minute.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
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