Treatment Coordinator
About Us:
The Vision Centers deliver high-quality eye care with a focus on service, professionalism, and style. As our Las Vegas practice continues to grow, we are hiring a Treatment Coordinator to join our team. We are looking for a detail-oriented, patient-focused individual who enjoys working in a fast-paced, team environment.
Position Overview:
The Treatment Coordinator plays a vital role in ensuring an excellent patient experience. You will support patients throughout their visit, from scheduling appointments to coordinating follow-up care, while maintaining accurate records and handling administrative tasks efficiently.
Key Responsibilities:
- Greet and assist patients in person, by phone, and via email
- Schedule patient appointments and respond to pre-visit inquiries
- Coordinate treatment plans and ensure follow-up care is scheduled
- Maintain accurate patient records and handle data entry
- Assist patients with billing, insurance, and account questions
- Handle a high volume of phone calls and administrative tasks with professionalism
Qualifications:
- Strong interpersonal and communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple tasks and meet deadlines
- Professional, positive, and team-oriented attitude
- Previous experience in a healthcare, optometry, dental, or front office setting preferred.
Benefits:
- Health care offered including dental & vision
- 4 Paid annual holidays after 60 days of employment
- 1 week paid vacation after 1 year of employment
- 50% contribution for group health insurance
- 50% contribution for dental insurance
- Vision insurance
- 401k insurance after 1 year employment
- Promotion from within
Job Type: Full-time
Pay: $17 - $19 per hour
Schedule:
- 8-hour shift
- Monday to Friday
- Saturday (8 a.m. - 1 p.m.) are required for all staff
- Closed on major holidays
Experience:
- Customer service: 2+ year (Preferred)
- Optometric and/or Ophthalmology: 1+ year (Preferred)
- Sales: 1 +year (Preferred)
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Las Vegas, NV 89118 (Required)
Ability to Relocate:
- Las Vegas, NV 89118: Relocate before starting work (Required)
Work Location: In person
