Peer Support Specialist - Peer Support Drop In Center
Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!
As our Drop In Center Peer Support Specialist, you will provide a welcoming, recovery-focused environment to participants utilizing the Drop In Center at SouthLight’s Raleigh Hub. This position is responsible for facilitating daily check-in procedures and overseeing the smooth functioning of activities while promoting and upholding a safe, inclusive and structured environment. The Drop In Center Peer Support Specialist also provides trauma-informed and individualized, strengths-based support to participants while leveraging their own lived experience and training.
Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!
As our Drop In Center Peer Support Specialist, you will provide a welcoming, recovery-focused environment to participants utilizing the Drop In Center at SouthLight’s Raleigh Hub. This position is responsible for facilitating daily check-in procedures and overseeing the smooth functioning of activities while promoting and upholding a safe, inclusive and structured environment. The Drop In Center Peer Support Specialist also provides trauma-informed and individualized, strengths-based support to participants while leveraging their own lived experience and training.
Interested but not yet certified? We offer a Peer Support Scholarship Program in which we can assist you in obtaining certification upon hire AND cover the cost!
Schedule
Full-time, Monday - Friday, 12pm - 8pm
Pay
Starting pay is $18.00 per hour.
Benefits
Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.
- You will be eligible for medical benefits the first of the month following your first 30 days.
- We have options for a standard plan, as well as an HSA with a $300 initial contribution and up to a $25 per paycheck match.
- You would receive 10 paid holidays as well as PTO hours which would accrue at a rate of 10 hours per month.
- After 6 months you would be eligible to enroll in our 401(k) plan which has a 4% match.
- We also provide company paid life insurance, short- and long-term disability, in house and paid training opportunities, and paid credentialing.
- SouthLight is also an approved employer for the Public Service Loan Forgiveness Program (PSLF).
Responsibilities of a Drop In Center Peer Support Specialist
- Ensure participant sign-in procedures are followed and track all required data in electronic health record system
- Establish supportive relationships with participants grounded in empathy, mutual respect, and recovery principles
- Assist individuals in developing coping strategies, self-advocacy skills, and wellness planning
- In collaboration with SouthLight’s Social Determinants of Health Program, offer guidance on navigating treatment services, housing resources, employment supports, and community programs
- Assist in the development and facilitation of peer-led support groups including, but not limited to SMART recovery and WRAP development groups, women’s and Veteran’s support groups, life skills groups and healthy coping skills groups
- Apply crisis de-escalation techniques when necessary, while utilizing preventative strategies to reduce the likelihood of escalation and ensure participant and staff safety
- Share appropriate aspects of lived experience(s) in mental health and substance use to inspire hope, resiliency and recovery
- Engage in community outreach activities when appropriate to promote program awareness, build relationships, and connect individuals to available services
Qualifications of a Drop In Center Peer Support Specialist
Education and Experience
- High school diploma or GED equivalent and be at least 18 years old.
- Minimum 1 year experience working with the mental health/substance use adult population in a community setting. Behavioral health experience a plus.
Licensure/Certifications
- Active Certification in NC as Peer Support Specialist
- Certification in CPR, First Aid, Bloodborne Pathogens training and CPI
Knowledge, Skills and Abilities Required
- Professional interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
- Ability to work collaboratively within a team model that evolves and adapts based on program needs
- Highly organized and detail-oriented
- Demonstrated ability and willingness to learn with strong attention to detail
- Positive attitude and ability to be flexible and embrace change in a fast-paced environment
- Commitment to strong customer service focus rooted in empathy
- Excellent time management and prioritization skills
- Organizational skills to prioritize workload and meet deadlines, develop and carry-out project assignments in an efficient and timely manner and to provide accurate and succinct documentation of activities
- Ability to use an electronic medical record system
- Comfortable with MS Office Suite and windows-based applications
Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.
Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more.
We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.
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