Position Summary:
The People Operations Coordinator plays a vital role in supporting the recruitment, onboarding, and talent development processes across the organization—including front office, hockey operations, and game-day staff. This role ensures a seamless and positive candidate and employee experience while maintaining alignment with the team’s culture, values, and championship standards.
The People Operations Coordinator plays a vital role in supporting the recruitment, onboarding, and talent development processes across the organization—including front office, hockey operations, and game-day staff. This role ensures a seamless and positive candidate and employee experience while maintaining alignment with the team’s culture, values, and championship standards.
Key Responsibilities: Recruiting & Hiring Support
Post open positions and manage job listings across internal and external platforms
Post open positions and manage job listings across internal and external platforms
- Pre-screen candidates based on pre-set criteria and qualifications
- Coordinate interview scheduling between candidates and hiring managers
- Assist with candidate communications and logistics throughout the hiring process
- Maintain the applicant tracking system (ATS), ensuring accurate and up-to-date records
- Support team hiring events, career fairs, and diversity-focused outreach
Onboarding & Offboarding
- Support CPO and hiring manager with offer process logistics
- Coordinate preboarding experience
- Facilitate new hire onboarding logistics, including background checks, I-9s, swag kits, and welcome communications
- Prepare onboarding schedules and coordinate introductions across departments
- Schedule new hire orientation activities
- Manage offboarding processes including exit surveys and access removal coordination
Talent & Culture Operations
- Assist with employee lifecycle documentation (promotions, status changes, etc.)
- Track and report talent metrics such as headcount, turnover, and hiring trends
- Support culture-building programs including recognition, team-building events, and seasonal staff orientations
- Maintain digital and physical personnel records in accordance with privacy laws and team policies
Benefits Administration
- Serve as first point of contact for benefit enrollment, questions, and administration
- Assist in completion of annual open enrollment activities including materials development, overview sessions and compliance
Administrative & Project Support
- Coordinate logistics for training sessions, performance cycles, and talent planning meetings
- Assist with HR and Hockey Ops special projects as needed (e.g., internship programs, diversity initiatives, compliance audits)
- Collaborate cross-functionally with departments such as Legal, Payroll, IT, and Facilities
- Maintain HR Sharepoint site content
Qualifications:
- Bachelor’s degree in Human Resources, Sports Management, Business, or related field
- 1-3 years of experience in recruiting, HR coordination, or related administrative roles
- Exceptional attention to detail and organizational skills
- Strong interpersonal and written communication skills
- Action-oriented with a high sense of urgency
- Comfort working with data, spreadsheets and HR systems
- Experience handling confidential information with discretion
- Experience working in sports, entertainment, retail, hospitality or mission-driven organizations is a plus
Work Environment:
- Standard business hours with flexibility to support evening/weekend games or team events.
- Hybrid schedule with regular in-office presence and on-site support during key events or programs.
- Ability to travel to UPMC Lemieux Sports Complex as needed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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