National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry and make pool ownership enjoyable. As a growing Company, we are always looking to expand our team with those who display the following characteristics that align with our core values:
- Positive
- Customer-centric with a passion for serving others and delivering results
- Self-starter
- Reliable and looking to grow in a fast-paced business
As a member of the team, you will enjoy:
- Working for a dynamic company with a people-first culture
- Medical benefits, including company-paid dental
- 401k with Company match
- Tremendous opportunities for growth and development
- Company Take-home Truck
- Gas Card
At this time, we're actively looking for an Experienced Pool Repair Technician, and a summary of the role can be found below. If this opportunity aligns with your background, skills, and interests, we strongly encourage you to apply and/or share this ad with a member of your network who may be a great fit!
The Experienced Pool Repair Technician will be responsible for general pool repair and maintenance, including, but not limited to, pool equipment, pool plumbing, and low-voltage wiring. Experienced Pool Repair Technicians are customer-facing and are expected to approach each job professionally to maintain our high standard of customer care.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Diagnose, repair, and install pool equipment at customer locations.
- Thoroughly evaluate the customer pool equipment and identify any necessary repairs or upgrades.
- Meet with and explain to customers the necessary repairs, providing options for solving their pool issues.
- Communicate with customers in advance of arriving at their home.
- Properly document jobs and work performed using mobile company technology.
- Quickly and clearly communicate internally and with the office and supervisor through email, messaging applications, or in person.
- Assist in technical training for the service department and other repair techs, if needed.
- Drive the company vehicle safely to appointments at the customer’s location.
- Perform a weekly truck inspection and notify the mechanic of any issues that arise in real-time.
- Maintain parts, equipment, supplies, and chemical stock inventory levels in the vehicle.
- Collaborate with office staff to ensure a high level of accuracy in accounting and billing.
- Improve processes and develop innovative ideas to help us reach the next level of growth.
- Professionally present yourself always.
- Perform other duties as assigned.
Education, Licensure, and Experience Requirements:
- High School Diploma or GED required
- Must have 1 + years’ experience in Pool equipment repairs
- A high degree of mechanical aptitude and strong knowledge of swimming pool operation systems are required
- Familiarity with the different manufacturers/brands of equipment
- Able to pass a pre-employment background check, drug test, and motor vehicle report
- Valid license, 3 years of verifiable driving history, and a clean driving record
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