Our Team
Fulfillment Domain (in Cimpress Technology) enables fulfillers to manage production and delivery to end-customers of the widest variety of near-zero defect, mass-customized products. We deliver these objectives through highly custom manufacturing systems that dovetail with in-house developed logistics and shipping systems to provide value across the entire fulfillment spectrum to our businesses and their end customers.
Comet Simulation, a greenfield and flagship capability within this domain, is on a mission to revolutionize decision-making in production environments. Our vision is to build a simulation platform that empowers users to navigate complex production scenarios with ease, unlocking insights and operational excellence through digital twins and scenario modeling. Comet Simulation offers users a digital sandbox to model manufacturing processes, test variables, and optimize workflows in real-time.
We are seeking a Principal Product Manager to lead the Comet Simulation product in the Fulfillment domain. In this highly impactful role, you will shape and drive the product strategy for our simulation platform, building a digital twin of our manufacturing/production products, that allows users to replicate, analyze, and optimize real-world manufacturing systems. You'll partner closely with other product leads, engineering, data, design, and operations teams to build a product that combines cutting-edge simulation with real-time operational visibility—delivering a step change in productivity, adaptability, and competitive advantage.
What You Will Do
- Own the product vision and strategy for Comet Simulation.
- Design, build, and iterate on simulation capabilities that accurately model real-world production processes and resource flows.
- Drive the development of a digital twin of our Fulfillment platform to enable predictive and prescriptive analytics across fulfillment operations.
- Define and prioritize product roadmaps, user stories, and feature sets, grounded in customer problems and strategic goals.
- Partner with other product leads, engineering and data, to deliver performant simulation models that support dynamic scenario testing and forecasting.
- Champion usability and observability, ensuring that users can intuitively interact with the simulation and interpret results confidently.
- Evaluate smart partnership opportunities with leading providers of simulation and digital twin products.
- Develop a feedback loop and telemetry strategy to monitor how the simulation is used and measure its impact on throughput, resource utilization, and decision quality.
- Serve as a thought leader in the digital simulation space, keeping abreast of trends in Industry 4.0, digital twins, and smart manufacturing.
Your Qualifications
At Cimpress, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.
- 8+ years of product management experience, with a minimum of 3+ years in simulation, modeling, digital twin, manufacturing systems, or related fields.
- Deep understanding of B2B platforms, production planning, operations research, or decision support systems.
- Proven track record in launching data-rich, technically sophisticated products with measurable business impact.
- Familiarity with manufacturing principles, including lean, just-in-time (JIT), capacity planning, and resource scheduling.
- Experience working with cross-functional teams, including data scientists, software engineers, and operational users.
- Strong product sense and UX intuition—able to turn complex systems into usable interface
Nice to Have
- Excellent written and verbal communication skills—clear, concise, and persuasive.
- Analytical approach with experience in defining critical metrics and using data to influence product strategy.
- Build-versus-Buy thinking has to be a part of your DNA.
- Formal education in Engineering, Computer Science, Operations Research, or Industrial Engineering.
- Familiarity with tools like AnyLogic, Simio, FlexSim, or similar simulation environments.
- Experience working on enterprise-scale or platform products in manufacturing, logistics, or supply chain domains. Ability to create or guide the creation of high-level wireframes or prototypes.
Why You'll Love Working Here
We encourage our engineers to think like owners – to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble. We have a Remote-First operating model and culture, with team members in over 15 countries and 30 US states, offering autonomy and the flexibility to work from home. Cimpress also provides collaboration spaces for team members to work physically together.
About Us
Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized physical (and digital) products, for over 17 million global customers. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back.
Commitment to Diversity, Equity, & Inclusion
Cimpress exists to help our customers live their dreams. Each dream is unique – and the Cimpress team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
Equal Opportunity Employer
Cimpress Technology, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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