Product Owner

• Product Vision and Strategy: Define and communicate the product vision and roadmap for the SaaS platform, ensuring alignment with business goals and customer needs.
• Backlog Management: Maintain and prioritize the product backlog, ensuring that the development team works on features that provide the most value to customers and stakeholders.
• Requirement Gathering: Collaborate with stakeholders, customers, and internal teams to gather detailed product requirements and translate them into user stories, epics, and acceptance criteria.
• Sprint Planning and Execution: Work closely with the Scrum Master and development teams to plan sprints, ensuring that user stories are well-defined and ready for development.
• Stakeholder Communication: Act as the primary liaison between the development team and stakeholders, providing regular updates on product progress, timelines, and any changes in priorities.
• Feature Prioritization: Work with cross-functional teams to prioritize features based on customer feedback, business value, technical feasibility, and resource availability.
• Customer Feedback Loop: Continuously gather feedback from customers and end-users to identify areas for improvement and enhancement of the platform.
• Data-Driven Decisions: Utilize data and analytics to make informed decisions about product features, optimizations, and future enhancements.
• Go-to-Market Support: Collaborate with the sales, marketing, and customer success teams to ensure successful product launches and the adoption of new features.
• Quality Assurance: Ensure that delivered features meet the acceptance criteria and maintain a high standard of quality, functionality, and user experience.

• Education: Bachelor’s Degree in Business Administration, Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Experience: 5+ years of experience as a Product Owner or Product Manager, ideally with experience in managing SaaS platforms.

• Telecom Expense Management Experience: Experience working with Telecom Expense Management (TEM) platforms, or a deep understanding of the telecom industry is highly desirable.
• Agile Development: Strong understanding of Agile/Scrum methodologies and hands-on experience in leading Agile development teams.
• Technical Understanding: Familiarity with Python and back-end development processes is preferred, enabling you to communicate effectively with the development team.
• Backlog Management Tools: Proficiency with backlog management and collaboration tools such as Jira, Trello, or similar platforms.
• Data-Driven Approach: Ability to leverage analytics and KPIs to inform product decisions and measure the success of features post-launch.
• Communication Skills: Excellent communication and interpersonal skills to interact effectively with both technical and non-technical stakeholders.
• Problem-Solving: Strong problem-solving skills, with the ability to balance competing priorities and deliver features on time.
• SaaS Platform Experience: Prior experience in building or managing SaaS platforms, particularly in a B2B environment.
• Certifications: Certified Scrum Product Owner (CSPO) or Certified Agile Product Manager is a plus.
• Telecom Industry Knowledge: Experience in telecom billing, expense management, or IT asset management is highly preferred.

• Ability to report to or work in an office environment.
• Prolonged periods of sitting and working on a computer, including attending virtual meetings and managing product development activities.
• Ability to use a keyboard, mouse, and monitor for extended periods.
• Ability to communicate effectively with team members through digital collaboration tools (e.g., video calls, emails, chat platforms).

Location: Remote, US

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  Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

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  Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.