As the VALORANT China Program Manager III, you’re responsible for ensuring the VALORANT team is effectively serving our players in China. You will work closely with partners in Riot’s China Publishing organization, Riot’s central tech organization, and our partners at Tencent to ensure everyone is aligned on how we’re serving these players. You will work closely with VALORANT product leadership to ensure that region specific needs are addressed and balance appropriately within VALORANT’s unapologetically global approach.
You should bring a proven track record of influencing across teams and products to deliver compelling experiences for your customers. You should have a deep understanding of player expectations in China. You should also build strong relationships with developers across teams at Riot and partner developer studios. If you’re succeeding at this job, Valorant will succeed in China.
Responsibilities:
- Ensure that VALORANT PC meets desired performance metrics in China
- Bring insights from Riot China and Tencent into the feature roadmap for VALORANT PC
- Serve as VALORANT’s primary representative to both Riot China and Tencent
- Coordinate with Riot & Tencent publishing to ensure publishing efforts match product deliveries
- Collaborate with VALORANT operations leadership to ensure that Valorant PC operates at the same or better level of quality as other regions
Required Qualifications:
- 6+ years of experience relevant experience in program management, production or product management
- 3+ years of leadership experience
- Excellent teamwork, team leadership, communication, and stakeholder management
- Experience driving delivery of cross-functional programs in alignment with functional roadmaps and strategic priorities
- Familiarity with project tracking software (e.g. Google Sheets, Airtable, MS Project, Trello, JIRA, Smartsheets)
- Experience managing partnerships across language and culture
- Experience effectively managing a diverse group of stakeholders across multiple companies and geographies (Tencent & Riot preferred)
- Ability to timeshift schedule as needed for calls with Tencent
- Availability for at minimum quarterly travel to China to build strong relationships with Tencent and Riot Shanghai counterparts
- Experience implementing and improving process best practices
- Fluent in Mandarin
Desired Qualifications:
- Previous program experience in a large decentralized organization
- Experience with project methodologies like Scrum & Agile
- Experience leading change management on large-scale programs
- Experience taking games from development to launched
- 3+ years of game development experience
- Bachelor's degree
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
- Safeguarding confidential and sensitive Company data
- Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
- Accessing Company assets, secure digital systems, and networks
- Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
