Proposal Coordinator

Position Summary:

We are seeking a detail-oriented, organized, and proactive Proposal Coordinator to support the development and submission of high-quality proposals in response to Request for Proposals (RFP's), Requests for Information (RFI's), and other procurement documents. The Proposal Coordinator plays a critical role in managing timelines, coordinating inputs from cross-functional teams, and ensuring compliance with submission requirements. This position is ideal for a strong communicator with project management skills and a passion for producing compelling, customer-focused content.

Key Responsibilities:

• Coordinate and manage the end-to-end proposal development process, including timelines, deliverables, and team communications.
• Review RFP's, RFI's, and related documents to identify submission requirements and communicate them to key stakeholders.
• Maintain and update proposal content libraries and templates for efficient reuse of information.
• Facilitate and lead proposal kickoff meetings and regular check-ins to ensure team alignment and progress.
• Work closely with subject matter experts, technical writers, and graphic designers to gather and incorporate content.
• Edit, format, and proofread proposal documents for clarity, consistency, and compliance with customer requirements.
• Ensure timely submission of proposals and manage any post-submission documentation or clarification requests.
Track proposal metrics and outcomes to support continuous improvement in the proposal process.

Requirements:

• Education: Bachelor's Degree in English, Communications, Marketing, Business, or a related field (or equivalent experience) preferred.
• Experience: 2-4 years of experience in proposal coordination, technical writing, or project coordination, preferrable in a government contracting, corporate, or professional services environment.
• Knowledge of Contract Law: strong understanding of contract law principles, contract drafting, and interpretation. Familiarity with regulatory frameworks relevant to the organization is desirable.
• Attention to detail: excellent attention to detail, with the ability to review contracts meticulously, identify potential issues, and ensure compliance with contractual obligations.
• Analytical Skills: strong analytical and problem-solving skills to assess contract risks and develop effective solutions.
• Communication and Collaboration: exceptional interpersonal and communication skills to collaborate effectively with internal stakeholders, external parties, and legal teams. Excellent Oral and written communication skills are needed to write agreements, documentation, and reports.
• Organizational Skills: ability to prioritize and manage multiple contracts and deadlines simultaneously, maintaining accurate records and documentation.
• Integrity and Ethics: demonstrated commitment to ethical conduct, confidentiality, and maintaining the highest professional standards.
• Technology Proficiency: proficiency in contract management software, document management systems, and Microsoft Office Suite.
Adaptability: ability to adapt to changing business needs, work in a fast-paced environment, work under pressure, and multitask to meet tight deadlines.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation:

North End Teleservices will offer a comprehensive benefits package. Compensation is commensurate with skills and experience.

Attendance and Punctuality:

Employees will follow the work schedule assigned and must comply with the attendance and established punctuality requirements.

DEI Competencies:

Diversity equity and inclusion as a leadership competency is a measure of success within NET.

• Cultural competence:
• Understand multiple frameworks, values, and norm.
• Demonstrates an ability to flex style when faced with myriad dimensions of culture to be effective across cultural contexts.
• Negotiation: Negotiates and facilitates cultural differences, conflicts, tensions, or misunderstandings.
• Judgement: Can discern when to inquire, advocate, drive, or resolve more decisively.
• Continuous learning: Commits to continuous learning / improvement in diversity, inclusion, and cultural competence.
• Corporate communications: Acknowledge and address possible unfavorable impact.
• Corporate Social Responsibility: Influences media and marketplace via communication and community outreach to competitively position the organization.
• Brand Management: Identifies, partners, and leverages relationships with key external diverse suppliers, organizations, and customers to: Enhance the supply chain Increase market share, revenues, and loyalty.
• External Market Knowledge: Understands and is current on global and local trends/ changes and how they inform and influence D&I.
• Supplier Diversity: Identifies, partners, and leverages relationships with key external diverse suppliers, organizations, and customers to: Enhance the supply chain Increase market share, revenues, and loyalty.

North End Teleservices is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.

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