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Quality Assurance & Enhancement Manager

EON, Inc.
Mankato, Minnesota
Full time
3 weeks ago

Do you want a job where you can make a difference in the lives of others and get paid to do it? EON, Inc. is looking for passionate, person-centered and motivated employees to work with us to enrich lives by supporting independence. EON, Inc is an employee-owned organization. As an employee owner, you directly receive the benefits of a job well done by being part of the Employee Stock Ownership Plan (ESOP). Other benefits include Medical, Dental, Vision, HSA, FSA, Life Insurance, AD&D, Short Term Disability, 401(K), and an Employee Assistance Program.


Benefit Category: Full-time, Hourly; Non-Exempt. Benefits eligible. ESOP benefits upon meeting plan entry requirements.


Hours Worked: Normal hours are 8:00 AM to 5:00 PM, Monday-Friday with semi-regular travel or overnight stays expected. Hours must be flexible to meet the needs of the organization.


What You Will Bring to Our Team: A Quality Assurance & Enhancement Manager should have experience with the development of service outcomes and supports individual program plans. Ability to acquire understanding of all applicable Department of Human Services and/or Department of Health rules and regulations and company policies.


Must meet the qualifications of a Designated Manager which includes any of the following:

  • Baccalaureate degree in a field related to human services and one year of full-time (2,080 hours) work experience providing direct care services to individuals with disabilities or individuals age 65 or older.
  • Associate's degree in a field related to human services, and two years (4,160 hours) of full-time work experience providing direct care services to individuals with disabilities or individuals age 65 and older.
  • Diploma in a field related to human services from an accredited postsecondary institution and three years (6,240 hours) of full-time work experience providing direct care services to individuals with disabilities or individuals age 65 and older.
  • A minimum of 50 hours of education and training related to human services and disabilities and four years (8,320 hours) of full-time work experience providing direct care services to persons with disabilities or individuals age 65 and older under the supervision of a staff person who meets the qualifications identified in a., b., or c.

AND three (3) years of supervisory level experience in a program providing direct support services to persons with disabilities or persons age 65 and older.


Must also be able to meet the following qualifications:

  • 3 years experience of quality assessment of Home and Community Base Services
  • Driver's license and pass a motor vehicle record check
  • Meet the physical requirements as outlined in the physical assessment
  • Possess good oral and written communication skills and organizational skills.
  • Excellent time management, project management, and research skills.
  • Able to read and write in English.
  • Basic knowledge of Microsoft Office, Outlook Express and Internet Explorer.
  • Experience in training program plan development and employee training.

The Quality Assurance and Enhancement Manager is responsible for assisting with the assurance of high-quality services, by fostering consistent and productive quality management practices through program policy, forms, licensing, audits, investigations, and employee training. Track and report on service quality.

  • Assist in the development of program procedures to ensure program quality.
  • Oversight of Program Licensing, Policies and Forms for 245D and other services as requested.
  • Conduct audits to ensure program and training quality.

  • Conduct program related investigations.

  • Provide orientation and annual training to staff and conduct a variety of employee trainings.

  • Coordinate processes to ensure Provider Enrollment requirements are met and maintained.

  • Other Duties

EON, Inc is an employee-owned organization, become an employee owner today!


EON, Inc. is an Equal Opportunity Employer.

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