Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
Hajoca is looking for a Quotation Specialist at their Knoxville, TN location.
Pay for Quotations Specialist is between $23 and $25 per hour at this location.
Do you have a strong work ethic and a high standard of integrity? Do you possess strong communication skills and value customer service? Do you have an expert level of plumbing product knowledge? If so, then we’d like you to join our dedicated team as a Quotations Specialist.
About the Role:
You will:
- Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer; negotiate pricing with manufacturers and customers.
- Create accurate and professional quotations and submittal packages from customer specifications/drawings using the applicable software systems.
- Follow up on outstanding quotations to secure orders, improve quotation process, and measure effectiveness.
- Follow up with customers to ensure orders are filled promptly; assist with project management and coordinate deliverables.
- Support the Profit Center Sales Team serving as a peer expert concerning the specifics of quotes, proposals, bid strategies, and product application.
- Investigate and resolve customer problems; address pricing deductions and material returns timely and in accordance with Company policy and procedure.
- Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
- 1+ years' experience creating quotes and providing customer service
- Comprehensive knowledge of products sold by the Profit Center
- Valid driver's license
- Have experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze performance data.
- Possess outstanding verbal and written communication, and generous listening skills.
- Be organized, a self-starter, and detail oriented.
- Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
- Be able to collect and analyze quotations data to determine patterns of success or failure; take appropriate action to adjust processes to ensure success.
- Be able to learn and operate the computer related systems used to create and submit quotation packages and create orders.
- Read, write, speak, and understand English.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
- Medical, dental, vision, and prescription coverage
- Accident and Hospital Indemnity coverage
- Life insurance and Long Term Disability
- Pre-tax accounts for healthcare and dependent care
- Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
- Paid pregnancy and parental leave
- Paid day of community service
- 401(k)
- Retirement cash account with company contributions
- Targeted training programs focused on your personal and professional growth
- Company wellness program
- Employee discounts
- College tuition benefits
- Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.
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