POSITION TYPE: Full Time (W2)
LOCATION: Plano, TX
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com .
WHO we’re looking for:
We are looking for a RAN Virtualization EMS/OSS/Platform/Transport Engineer to join our team.
Role and Responsibilities:
- EMS/NMS/OSS/OAMP/FCAPS subsystem integration and troubleshooting in wireless networks.
- Use Tier2/Tier3 experience – Work under pressure to drive support teams to troubleshoot commercial NMS/EMS application, Platform/Transport issues, propose workarounds.
- Work with R&D and Tier3 to provide the RCA (Root Cause Analysis) to the customer.
- Assist SMEs (Subject Matter Experts) with development of product requirements, feature requirements, systems and performance analysis.
- Work closely with various support organizations and cross- functional teams from across organization and R&D to achieve successful new product roll-outs and developments.
- Ensures that customer commitments are achieved according to plan.
- Minimum 5 years of OAMP/FCAPS/OSS knowledge/experience for EMS/NMS and RAN network elements.
- Bachelor’s degree in EE/CS/TE is required. Master’s degree is preferred.
- Must have experience authoring and implementing EMS/NMS/NE SW upgrade MOPs in commercial networks.
- Must have Tier2/Tier3 SME experience – ability to work under pressure to drive support teams to troubleshoot commercial NMS/EMS application issues, propose workarounds, work with R&D to provide the RCA (Root Cause Analysis) to the customer.
- Must have experience with EMS/NMS/OAMP/FCAPS subsystem design and development in telecom industry.
- Must have experience with network management systems and design/support of high availability systems.
- Must have an understanding of Netconf protocol, YANG models & REST API’s, VES/SNMP standards, NMS/OSS interfaces.
- Experience in Automation & Orchestration frameworks (i.e: knowledge of ETSI MANO specifications, TOSCA, ONAP) is beneficial.
- Experience in authoring the SW upgrade MOPs and RCAs (Root Cause Analysis) of high severity issues in the commercial network.
- Experience or Understanding in managing Openstack/Kubernetes environment is beneficial.
- Experience or understanding of 3GPP systems: Core and RAN networks, architecture and protocols is beneficial.
- Experience in SW development with Java and web-based applications is beneficial.
- Fundamental understanding of Openstack/Kubernetes is preferred.
- Understanding of virtual switches, network connections, Virtual port types (i.e: SR-IOV, VirtIO), Security Groups, VLANs and in configuring Storage such as SAN/NAS/iSCSI is preferred.
- Must have troubleshooting experience using command-line tools and scripts.
- Experience in hands on experience with configuration and troubleshooting L2/L3 switches and routers.
- Working knowledge of IP network protocols & QoS.
The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we’ll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
-
Medical
Plans
- Dental
Plans
- Vision Plan
- Life &
Accidental Death & Dismemberment
- Short-Term
Disability
- Long-Term Disability
- Critical Illness/ Accident/ Hospital Indemnity/ Identity
Theft Protection
- 401(k)
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
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