SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Position Overview
The Revenue Cycle Representative at SENTA Partners plays a key role in managing the financial health of our healthcare organization. This position is responsible for processing claims, managing accounts receivable, following up on denied or outstanding claims, and ensuring timely and accurate billing. The ideal candidate is detail-oriented, proactive, and has strong communication and analytical skills.
Key Responsibilities
- Claims Processing: Prepare and submit accurate claims to insurance carriers, ensuring compliance with payer guidelines and coding standards.
- Accounts Receivable Management: Monitor and manage accounts receivable balances, including following up on unpaid or denied claims.
- Denial Management: Research and resolve claim denials and rejections by analyzing reasons for denial, identifying corrective actions, and resubmitting claims when appropriate.
- Payment Posting: Accurately post payments received from insurance companies and patients, including electronic and manual payments.
- Patient Account Management: Assist with patient billing inquiries, resolve payment discrepancies, and facilitate payment arrangements.
- Revenue Cycle Reporting: Generate and analyze revenue cycle reports to monitor key performance indicators (KPIs) such as days in AR, denial rates, and collection ratios.
- Compliance: Ensure all billing activities are compliant with state and federal regulations, payer requirements, and organizational policies.
- Collaboration: Work closely with the clinical staff, billing team, and revenue cycle management to address issues impacting revenue cycle performance and provide feedback for process improvement.
What We Offer
- Comprehensive Health Benefits (Medical,
- Dental, and
- Vision)
- Disability Benefits
- Voluntary Benefits
- Holidays & Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Robust 401(k) plan with the Safe Harbor Match
Qualifications
- High school diploma or equivalent; Associate's or Bachelor's degree in Healthcare Administration, Business, or related field preferred.
- 2+ years of experience in medical billing, coding, or revenue cycle management, preferably in ENT or Allergy specialties.
- Knowledge of medical terminology, CPT/ICD-10 coding, and insurance billing processes.
- Proficiency with healthcare billing software and electronic health records (EHR) systems.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with a commitment to accuracy.
- Certain US jurisdictions require SENTA Partners to provide new employees with a reasonable estimate of the salary for this role at the location in which the job may be performed. The posted salary range reflects our best estimate at the time of posting, though it's important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience, skills, and current organizational needs.
- SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.
