Join the Team at Port City Bakery (DBA AK Pizza Crust)
Position: Receptionist / Office Assistant
Location: Green Bay, WI
Schedule: Full Time / Monday-Friday 8:00 AM - 4:30 PM (30-minute unpaid lunch)
Reports to: Cash Manager
Port City Bakery, DBA AK Pizza Crust, is a manufacturer of a wide variety of self-rising and par-bake pizza crusts and other related dough products. Founded in 1989 in Green Bay, we employ over 500 people in four facilities in the Green Bay area and one in Minnesota. Our subsidiary, Pep’s Pizza Company, LLC is a manufacturer of topped frozen pizza, with over 60 employees and operating in two production facilities in Wisconsin.
We are currently seeking a friendly, organized, and dependable Receptionist/Office Assistant to be the welcoming face of our company and provide essential administrative support.
Essential Duties and Responsibilities include but are not limited to:
- Phones: receives incoming calls promptly and professionally. Screens and transfers calls to correct extension (all Company facilities are served by central reception). Screens out unwanted / nuisance calls. Answers general inquiries.
- Receives visitors promptly, courteously and professionally. Screens out unwanted / nuisance visitors; managers are seen by appointment only. Ensures that all visitors are signed in, announced and escorted in compliance with Food Safety policies.
- Greet job applicants in a professional and welcoming manner, and assist them with the application process, including form completion and document submission.
- Maintains a safe, secure facility by following Company procedures when admitting visitors, locking doors, etc.
- Complete remote deposit for incoming checks delivered to the Company
- Match bi-weekly AP checks with remittances and prepare for mailing to vendors
- Assist Accounts Receivable Specialist with daily invoicing
- Sort and disperse mail; orders postage.
- Assists the HR Recruiter with filing, phone list, data entry and additional projects as needed.
- Deliveries: signs for incoming deliveries and notifies recipients of their arrival. Coordinates outgoing shipments as needed.
- Review the packing slips and BOL’s for received product in FileBound.
- Review and upload credit card receipts for expenses into FileBound
- Maintain records for employee signed driver policies and insurance documentation
- Assist with other projects, as assigned, by Finance and other departments
- Copier: changes toner; keeps copy paper stocked; contacts service provider for repairs.
- Provides general office support to Company management, performing tasks such as copying, faxing, printing, scanning, envelope stuffing, etc.
- Maintain the confidentiality of sensitive employee data and information relating to employee, Company and management issues including, but not limited to, personal employee information, new-hire and termination. Company operations, sales and management information, Company expenses, and accounts receivable and payable.
- Maintains a presentable and orderly front office area: light cleaning, watering plants, stocking copy paper and office supplies, etc. Reception area should always be neat and make a good impression.
Experience and Qualifications:
- Proficiency handling incoming calls on a multi-line phone system.
- Prior experience in a customer facing role preferred.
- Attention to detail and the ability to prioritize tasks effectively in a constantly changing environment.
- Exudes professionalism in all interactions with a focus on courteous communication.
- Ability to learn and work in different computer systems.
- Experience with Microsoft Word and Excel.
- General office experience: typing, filing, copying, collating, and scanning using strong organizational skills.
- Familiarity with basic accounting functions is a plus.
- Ability to represent the Company to callers and visitors with professionalism. Displays a friendly, courteous and respectful demeanor while maintaining a neat and polished appearance.
- Ability to assist and direct visitors, callers, and employees in a helpful and effective manner.
- Ability to maintain confidentiality and discretion with any and all information related to Company operations, sales, financials, and personnel matters.
- Good communication and organizational skills.
- Ability to multi-task; effective time management.
- Dependability (good attendance) and flexibility (available as needed).
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