The Revenue Cycle Billing Supervisor will assist the Revenue Cycle Billing Manager in identifying and resolving issues, being proactive and developing solutions within the Revenue Cycle. Manage daily billing tasks and set priorities for the billing team. This position requires a thorough understanding of the accounts receivables process, and knowledge of the billing and collection process, revenue cycle duties, and detailed analysis. The position involves coordination and teamwork within the organization, a strong focus on continual improvement, compassion and alignment with the organization’s mission, proactive communication, and best practice focus.
Essential Functions:
- Provides supervision to team to ensure tasks are completed correctly and timely.
- Organizes and prioritizes tasks to ensure staff is not overloaded.
- Addresses issues or barriers in real time and provides feedback to the manager about issues and barriers they are addressing.
- Coaches staff, identifies areas of improvement, and formulates solution recommendations.
- Makes decisions on hiring and terminations for the department.
- Provides direction and feedback on performance evaluations for direct reports.
- Identifies areas where operational efficiencies can be improved and suggests alternative methods and procedures for solving problems.
- Ensures the billing team meets department metrics, quality, and productivity goals.
- Collaborates within teams to provide comprehensive training for staff.
- Audits billing data to identify payer trends for edits, rejections, and denials of claims.
- Partners with manager in monitoring for timely and accurate processing of patient accounts receivable billing and collections submission of claims to all payers.
- Maintains regular and predictable attendance.
- Performs other duties as required.
Position Qualifications
Minimum Qualifications:
- Bachelor’s degree in finance, accounting or similar field or associate degree in health information technology, finance, or a similar field. Or 3 years of revenue cycle billing experience.
- One (1) year of prior leadership experience.
Preferred Qualifications:
- Federally Qualified Health Center (FQHC) experience
- Experience with eClinicalWorks – Electronic Health Records (EHR) system.
