Summary
As part of the Care Management team, the Registered Nurse combines clinical expertise with knowledge of community resources, and applies principles of quality management, discharge planning and the management of clinical/financial resources as a facilitator and consultant to the multidisciplinary patient care team. The Care Manager predicts, facilitates, and evaluates the transition of patients across the care continuum and ensures linkages with post-acute discharge providers.
Essential Duties and Responsibilities
- Demonstrates the knowledge base and essential psychomotor skills required to effectively carry out the job.
- Demonstrates the ability to interpret, analyze, and apply relevant data to prioritize and determine a course of action appropriate to meet the patients’ management needs.
- Demonstrates effective communication and collaboration with culturally and professional interpersonal skills.
- Demonstrates effective time management and the initiative to carry out job responsibilities in a timely manner.
- Effectively assess, plans, implement and evaluates strategies that ensure the appropriate utilization of clinical resources and management of length of stay.
- Effectively assess, plans, implement and evaluates the effectiveness of the discharge plan for the assigned caseload of patients.
- Meets all organizational requirements. Demonstrates initiative to establish and achieve personal and professional goals.
- Demonstrates effective customer service behaviors as defined by the organizations mission, vision and values.
- Creates and implements discharge plan for every admitted patient. Assess each patient's medical, functional, psychosocial, legal/financial and safety/status, including self-care and environmental factors.
- Develops discharge plan tailored to the patients' needs and problems. Collaborates with physician, nurses and other ancillary staff, multidisciplinary team to make recommendations for effective, appropriate patient management.
- Collaborates and communicates with the Social Worker as an ongoing process. Makes referrals to Social Worker as appropriate.
- Identify and refer patient and family to resources specific to patients’ needs and problems, such as agency and private caregivers, equipment, mental health, and psychosocial resources, transportation, medical and housing resources and educational materials.
- Implement the discharge plan and referral to services. Identify and resolve delays and obstacles to discharge. Acts as the primary leader of the discharge plan.
- Monitor length of stay and other ancillary resources use on an ongoing basis. Identify opportunities for process improvement and recommend actions. Monitor on an ongoing basis avoidable day.
- Communicates following the chain of command regarding proper utilization of resources, physician concerns, length of stay activities.
- Provide information as required regarding denials/approvals. Expedite the peer-to-peer process through collaboration with physician and insurance companies for post-acute activities.
- Communicate denials, verbally and in writing to patients, family, physician as needed specific to post-acute services.
- On a concurrent basis, enter all pertinent data (discharge plan) in data collections system as per policy/established process.
- Participates in clinical performance improvement activities as needed and as assigned. Completes readmission interviews with patients/families to help determine cause of readmission. Enters information into appropriate systems.
- Understands the intricacies and can interpret/negotiate with state, local and federal agencies to optimize placement of patients in the most appropriate setting. Assesses and aligns the needs of patients with placement option that are consistent with desired level of care.
- Works within the CMSA standards of practice.
- Employee must be proficient in his/her jog responsibilities at the end of 90 days.
- Serve on committee to promote advancement of organizational/departmental operations and practices.
- Serve as mentor for new hires.
- Other duties as assigned.
Education and Experience
Minimum Required Education: Bachelor of Science in Nursing (BSN).
Experience: Minimum of 3 years of clinical experience required in acute or post-acute setting such as nursing home, home health or community nursing. Discharge planning experience preferred. May be waived if grandfathered in through Chesapeake Regional Medical Center. Must be self-directed and possess critical thinking and excellent organizational skills.
Certificates, Licenses, Registrations:
RN Licensure required
CCM or ACM required within 2 years of eligibility for the exam.
Obtain CPR certification within 6 months and maintain CPR certification by following hospital policy for renewals reference the RQI policy.
Experience
Required- 3 year(s): clinical work experience in acute or post-acute setting such as nursing home, home health or community nursing.
Education
Required- Bachelors or better in Nursing
Licenses & Certifications
Required- Registered Nurse
- Accredited Case Manager
- Certified Care Manager
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
