ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Daily inspection of all safety equipment and the course itself.
- Harnessing and completing pre-flight safety checks of each participant at the attraction.
- Explaining rules, checking requirements (clothing, height, and weight) and answering guest questions for every participant.
- Walking all obstacles and monitoring participant activity and behaviors while on the course.
- Must remember takedown commands and procedures and be ready to take action in an emergency at any moment (may have to lower a guest from the course to ground level using a belay system).
- Must wear a whistle at all times while working the attraction and have access to a radio if on ground level.
- Completion of practice takedowns monthly.
- Must maintain an Operator Certification through RCI and complete the Re-Certification process yearly. (Will be trained by an RCI certified Operator Trainer onsite at Wilderness.)
- General cleaning of the arcade after close and during slow times. (Vacuuming, sweeping, trash pick-ups, wiping down games etc.)
- All other duties assigned by manager
- Must be at least 17 years of age
- Weight may not exceed 300 lbs.
- Height may not exceed 6’ 8”
- Height must be at least 48” and must be able to reach the overhead tracking system with at least one hand without assistance
- Excellent communications skills and the ability to remain calm in an emergency is required.
- Ability to act independently with little supervision
- Requires a good understanding of company policies and procedures
- Ability to handle stressful situations
- Good attendance and punctual
- Exhibits professionalism
- Exhibits good grooming habits
- Wears the proper uniform
- Works efficiently
- Follows all resort and office policies and standard operating procedures
- Conducts themselves in a professional manner with a positive attitude
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