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Sales Manager (Remote)

North Coast Medical, Inc.
$90,000 - $105,000 a year
Santa Clara County, California
Full time
May 28, 2025

For over five-decades, North Coast Medical (NCM) has established itself as a global leader in the Occupational, Physical and Hand Therapy markets. We design, manufacture and distribute a broad range of industry-leading product lines. NCM’s four functional divisions services the needs domestic healthcare providers, consumers, dealers and international distributors. We are still family-owned, and our founders’ original core values of providing opportunities for customers and employees alike remain.


Our team of diverse people, unwaveringly committed to excellence in product development, procurement, delivery and customer service. We value the talents and abilities our employees bring to this company and we believe they are an integral part of what makes us competitive and successful. We don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefits of our employees, our products and our community. We are proud to be an equal opportunity workplace.


NCM offers:
  • Competitive salaries
  • Excellent benefits (e.g. Medical / Dental / Vision / Life Insurance, PTO, 401k Match, Employee Assistance Program)
  • And the opportunity to work from home

North Coast Medical is looking for a Sales Manager. This position is remote and will report to the Director of Sales Administration See more details below!

Position Summary Overview:
Responsible for leading, developing, and empowering a high-performing sales team to achieve business objectives and drive revenue growth. This role emphasizes team management, with a focus on coaching, motivating, and optimizing individual and collective performance. The Sales Manager will set clear sales goals, foster a collaborative and results-driven team culture, and ensure alignment with organizational strategies.
Hours: Full Time, Exempt
Compensation: $90,000-$105,000

Essential Functions and Position Responsibilities:
  • Hire, train, supervise and mentor sales personnel
  • Set individual and team sales targets; monitor progress and conduct performance reviews to ensure accountability
  • Work closely with team members to develop sales strategies and action plans aligned with company objectives
  • Host team huddles and one-on-one sessions to communicate goals, share updates, and resolve challenges
  • Identify skill gaps and provide continuous training opportunities to support professional growth
  • Ensure effective utilization of CRM systems by sales personnel to track leads, manage opportunities, and document customer interactions
  • Monitor and utilize Zoominfo to ensure CRM persona completeness for all contact profiles, maintaining accurate and comprehensive data
  • Plan and organize SalesLoft outreach cadences in coordination with regular new product launches to maximize market penetration and customer engagement
  • Manage and track the total number of scheduled calls with contacts weekly, ensuring optimal sales activity levels and follow-up consistency
  • Liaise with marketing, product, and customer service teams to support the sales process and ensure team alignment
  • Maintain product launches and ensure sales personnel are familiarized with new products
  • Ensure effective utilization of CRM systems by sales personnel to track leads, manage opportunities, and document customer interactions

Position Requirements and Qualifications:
  • Bachelor's degree in Business or a related field (or equivalent work experience)
  • Proven experience in a sales management or team leadership role
  • Strong leadership, coaching, and team-building skills
  • Excellent communication, interpersonal, and conflict-resolution abilities
  • Demonstrated ability to lead a team to meet or exceed sales targets
  • Familiarity with CRM Systems

Knowledge of the Rehabilitation Market:
  • Physical Therapy, Occupational Therapy and Hand Therapy
  • Private Practice
  • Hospitals and Integrated Delivery Networks
  • Federal Government: Primary, VA & DOD
  • Group Purchasing Organizations
  • Distribution: Resellers, both local, regional and national

Physical Requirements and Work Environment:
  • This position is permanently remote
  • Work involves a combination of sedentary to light work in a home office setting, as well as activities supporting outside sales activities including but not limited to travel and overnight accommodation.
  • Home office activities will require the frequent need to stand, stoop, walk, sit, lift light objects (up to 10 pounds) and perform other similar actions during the course of the workday
  • Other required activities include but not limited to, frequent speaking, listening, using a headset, listening, using both chat and video conferencing. Additionally, sitting, use of hands/fingers across keyboard or mouse and extended periods of time working at a computer
  • High speed internet connection with full video conferencing capacity and bandwidth for VPN access
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