COMPANY
More than 17,000 young people will turn to YST this year for help, some at the most difficult times in their lives. YST offers a wide array of innovative and proven programs focused on counseling, runaway and homeless youth, delinquency prevention and youth development. Our programs are based on the needs and input of youth, their families, and our community, and are recognized as national models for quality and creativity.
DESCRIPTION:
Provide direct care, supervision and model appropriate behavior to shelter clients empowering them to make positive choices and improve behavior and access community resources. The hours for this position will be WEDNESDAY-SUNDAY, 3:00 PM-11:00 PM.
DUTIES:
- Conduct intake with clients to collect necessary data through assessment, interviews, case histories and observation to assure admission into program is appropriate.
- May develop and maintain contacts in the community to assure broad-based awareness of resource programs available to assist juveniles with mental and medical health, social, legal and economic problems; assist with recruitment of volunteers and guest speakers from the community for client educational programs.
- Provide clients and parent(s)/caregiver(s) with information, educational materials, and direct referrals necessary to connect them with wide variety of local and state resources to assist with their issue(s); provide follow up to determine and report quantity and quality of service provided to referred clients.
- Enter and maintain timely, accurate and complete data into YST records and external databases regarding pertinent demographic information.
- Monitor and usher juveniles in YST facilities and/or during YST-sponsored activities (recreational/educational) to assure they are safe and engaged in positive interactions; provide conflict management/intervention and or reporting to Program Coordinator as appropriate.
- Participate actively in program meetings, and other program activities offering information, insight and suggestions relevant to the program/YST quality and improved services.
- Perform wide variety of support functions to assure that program services are implemented with quality and discretion including such tasks as: providing occasional transport for juveniles to medical / recreational / educational activities; set up and clean up for activities sponsored by the program for clients; coordinating appointments with and for clients; compiling data/reports for Program Coordinator; preparing and distributing client information packets to social agencies and legal authorities.
- Demonstrate the highest levels of customer service orientation and welcoming acceptance for all clients, visitors and staff to assure that the behavior modeled as a YST representative is congruent with the agency mission and values.
EDUCATION, LICENSES & CERTIFICATIONS:
- High School diploma or equivalent is required; Associate’s degree or an equivalent combination of education and experience is preferred.
- Minimum of 2 year's experience working with adolescents is preferred.
- Must have and maintain a valid OK state driver's license
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
Work Location: In person
