On Duty Manager / Kitchen Team Member - Southeast Austin
Location: 1700 E Oltorf, Bldg 1, Austin, TX 78741
Availability: Looking to fill various shifts, open availability is preferred!
At Tiff’s Treats, we bring happiness to customers by delivering warm, delicious treats, and we’re currently seeking enthusiastic On Duty Managers (ODMs) to join our team! This role is a unique opportunity to step into a leadership position whenever our salaried managers are away, ensuring the store operates smoothly and efficiently. When not serving as the ODM, you'll work as a Kitchen Team Member, contributing to the overall success of the team. Whether you're looking to grow your leadership skills or thrive in a fast-paced environment, this could be a SWEET opportunity for you.
Sweet Perks:
- Starting pay of $18/hour when serving as ODM
- Paid training
- Free cookies! (up to 6 dozen per week)
- Paid Personal/Sick time off for hourly employees; earn a bank of funds for extra cash or time off.
- Generous contribution toward medical and dental insurance for eligible employees and dependents
- 401k program with Tiff's Treats matching contributions after 6 months for all employees
- Employee Assistance Program (EAP)
- Opportunities for career advancement (Some of our original team members from 1999 are now executives!)
Key Responsibilities:
- Serve as the manager on duty in the absence of salaried managers, leading the team and overseeing daily operations.
- Assign, oversee, train, and evaluate work of 3–6 employees during ODM shifts.
- Manage preparation, sales, inventory, and service of our sweet products.
- Greet customers, take orders, use the register, package orders, and check for accuracy as needed.
- Route deliveries to maximize efficiency and speed.
- Complete opening/closing procedures, daily paperwork, and inventory checks when serving as ODM.
- Work as a Kitchen Team Member when not in the ODM role.
- Maintain a positive, can-do attitude with the team and lead by example.
Requirements:
- At least 6 months of leadership and/or management experience.
- Availability to work during our busiest days of the year, including but not limited to Bosses' Day, Admin Pro Day, and Valentine's Day ("All Hands on Deck" days).
- Kitchen Team Member shifts are required throughout the week. Pay rates adjust accordingly:
- Kitchen Team Members earn $15/hour.
- Must be able to stoop, lift, carry, push, pull, bend, twist, kneel, and reach items up to 50 lbs.
- Comfortable with constant standing and/or walking, often in and out of extreme heat, cold, rain, etc.
- Ability to take visual and audible cues, and follow written and verbal instructions in a loud and busy kitchen environment.
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