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Shipping & Customer Service Manager

GoTags.com
Grant County, Washington
Full time
4 weeks ago

About us:

is an ecommerce company specializing in personalized pet products for its customers worldwide. Our shipping and production facility is located in Ephrata, Washington.

Job Summary:

We are seeking a proactive and experienced Shipping and Customer Service Manager to lead and oversee the daily operations of our shipping and customer service departments. This role ensures that all customer orders are fulfilled accurately and efficiently, and that customer inquiries and issues are resolved quickly and professionally. The ideal candidate will bring strong leadership, operational expertise, and a passion for delivering outstanding customer experiences. This position will directly oversee Shipping Leads, report to the Director of Operations, and collaborate closely with other members of upper management to align departmental goals with overall company objectives.

Key Responsibilities:

Qualifications & Requirements:

Experience:

Skills & Competencies

Job Type: Full-time

Pay: From $26.50 per hour

Expected hours: 40 per week

Benefits:

Schedule:

Work Location: In person

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