Site Manager
Location: Ewing, NJ
Employment Type: Full-Time
Schedule: Monday-Friday 8am-4pm
About Us:
Phoenix Behavioral Health is committed to providing compassionate, client-centered care to individuals and families affected by mental health and substance use challenges. We are seeking a dependable, professional, and welcoming Site Manager to serve as the face of our facility while overseeing the smooth day-to-day operations of the office.
Position Overview:
This dual-role position blends front desk responsibilities with site management duties to ensure a professional, organized, and client-friendly environment. The ideal candidate is proactive, detail-oriented, and passionate about supporting both staff and clients in a behavioral health setting.
Key Responsibilities:
Front Desk Duties:
- Greet and check in clients and visitors in a friendly and professional manner.
- Answer and direct phone calls, emails, and general inquiries.
- Schedule appointments and manage calendars for medical staff.
- Maintain client confidentiality and uphold HIPAA compliance.
- Other duties as assigned
Site Management Duties:
- Monitor daily office operations to ensure a clean, safe, and efficient environment.
- Order and manage office supplies, equipment, and facility needs.
- Support the clinical and administrative teams
- Report maintenance issues or safety concerns to leadership promptly.
- Other duties as assigned
Qualifications:
- High school diploma or equivalent required;
- At least 2 years of experience in office administration, healthcare, or behavioral health setting.
- Strong organizational, multitasking, and communication skills.
- Professional demeanor with the ability to remain calm and kind under pressure.
- Proficient in Microsoft Office and experience with EHR systems preferred.
