Join JPMorgan Chase Bank N.A as a Specialty Product Analyst with the Trade & Working Capital Operations team. You'll play a vital role in examining shipping/transport documents against Letters of Credit (L/C) and applicable rules like UCP600, ensuring seamless workflow and expediting urgent transactions per Service Level Agreements (SLA). Trade & Working Capital provides clients with financing, risk mitigation, and processing of cross-border import and export activities through diverse products and solutions. Operating in 39 locations across 28 countries, we offer Documentary and Standby Letters of Credit, Guarantees, Collections, Supply Chain Finance, and Loan products. Our focus is on providing first-class service to our clients, whether it's a small value rental guarantee or a $100mm financing transaction.
Job Responsibilities
- Monitor workflow queues and process assigned transactions.
- Examine shipping/transport documents against Commercial Letters of Credit (L/C) terms.
- Book/setup loans for corporates or financial institutions.
- Process payments against Letters of Credit or under loans.
- Liaise with client services on disputed discrepancies, explaining reasons professionally.
- Monitor work quantity and quality to meet established objectives.
- Ensure smooth workflow, review difficult cases, and expedite urgent transactions per SLA.
- Research and resolve operational issues, recommend new methods for process improvement.
- Drive the Operations team forward while achieving client satisfaction and maintaining a controlled environment.
- Ensure all transactions comply with documented SOPs, internal standards, Customer Service Levels, Industry Rules, and Compliance.
- Maintain a client-focused approach, engage team members in best practices, and exercise sound judgment.
Required Qualifications, Capabilities, and Skills
- Knowledge of UCP600, ISBP, Boycott Regulations, and OFAC compliant requirements, including complex processing (e.g., Transfers, assignment of Proceeds) preferred.
- Ability to follow procedures and understand client instructions, which may vary.
- Ability to make independent decisions and utilize tools to minimize corporate and client risk.
- Self-motivated, confident decision-maker with leadership skills and credibility at a senior level.
- Ability to organize and change priorities frequently, multitask, work independently and collaboratively, demonstrating a positive attitude and focus.
- Trade product knowledge with the ability to analyze, assess, and determine key issues in complex business products.
- Ability to identify Red Flags/OFAC regulatory/AML & Boycott Language in transactions.
- Strong interpersonal skills with influence and negotiation abilities, proficiency in Microsoft Word and Excel required.
- Ability to prepare, format, and proof data content for internal and external reports related to assigned transactions.
ABOUT US
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
