Search suggestions:

hiring immediately
part time
full time
barista
hotel
receptionist
work from home
remote work from home
warehouse
16 year old
maintenance
remote
security officer
Florida
Texas
Los Angeles County
New York
California
Houston County
Phoenix
Kentucky
Virginia
Michigan
Maryland
Georgia
Apply

Store Administrator / Chicago / Full-Time / Spanish speaker

Whizz
Chicago, Illinois
Full time
4 weeks ago

Position: Store Administrator

Location: Chicago, IL

Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Store Administrator to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York. As the Store Administrator, you will ensure smooth workflows, exceptional customer experiences, and operational excellence, all while fostering a supportive and collaborative work environment.

In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly.

Your dedication will be rewarded with a competitive salary ranging from $60,000.00 per year, along with performance-based quarterly bonuses. At Whizz, we value your contributions and provide clear opportunities for salary growth and leadership development.

Join Whizz today and help us make transportation solutions faster, smoother, and more innovative!

Why Choose Whizz?

  • Competitive Salary: Earn from $60,000.00 a year, based on your skills and experience.
  • Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.
  • Paid Time Off: Enjoy vacation, sick leave, and public holidays.
  • Commute on Us: Benefit from transportation perks for a cost-effective daily journey.

Key Responsibilities

Inventory & Operations Management

  • Maintain accurate inventory levels in the store and ensure the availability of products, accessories, and repair parts.
  • Coordinate with the Inventory Specialist for timely stock replenishment.
  • Keep the store clean, organized, and compliant with safety protocols.
  • Monitor the performance of the Mechanics Team, ensuring mechanics arrive on time, perform their tasks efficiently, and adhere to safety and quality standards. Escalate issues to the Service Manager or Operations Team when necessary.

Customer Service Management

For New Customers:

  • Oversee onboarding, sales processes, and product selection to deliver a seamless experience.
  • Process payments, set up ERP accounts, and promote rewards program sign-ups.
  • Deliver bikes, explain features, and ensure new customers are satisfied.

For Existing Customers:

  • Manage customer relationships through sales, repairs, and account resolutions.
  • Coordinate repairs with the Mechanics Team and handle related payments.
  • Perform minor bike adjustments and manage invoicing workflows to enhance service delivery.

Sales Targets & Policy Compliance

  • Ensure the store achieves its sales targets by motivating the team and optimizing processes.
  • Monitor staff adherence to company policies, including dress code, behavior, and safety procedures.
  • Identify and address policy violations promptly, escalating serious issues to HR or leadership when necessary.

Emergency Management & Problem Resolution

  • Respond to and take the lead on solving unexpected challenges in the office.
  • Resolve issues independently when possible, or report them promptly and collaborate with other departments (e.g., HR, Operations, Facilities) to ensure swift solutions.
  • Maintain detailed records of incidents and follow up to ensure proper closure.

Team Leadership & Communication

  • Supervise and support store staff, including Customer Service Representatives, Mechanics, and other team members.
  • Oversee schedules, attendance, and task delegation to ensure smooth daily operations.
  • Foster a collaborative and communicative environment, addressing employee concerns and keeping the team motivated.

Reporting & Administration

  • Prepare and submit reports on sales, inventory, and operational metrics for leadership review.
  • Ensure effective communication with internal departments and leadership regarding store updates and issues.
  • Oversee promotional events, store activities, and ensure proper documentation and filing systems.

Requirements

  • Minimum of 3 years of experience in a similar role within retail, auto repair shops, consumer services, hospitality, vehicle maintenance facilities, or other fast-paced operational environments.
  • Proven leadership and organizational skills with the ability to inspire and manage a team effectively.
  • Demonstrated experience in handling emergencies and resolving unexpected challenges in fast-paced environments.
  • Strong problem-solving and communication skills to address operational, customer, and team-related issues promptly and professionally.
  • Familiarity with inventory management systems and customer service tools, with a focus on operational efficiency.
  • Ability to multitask, work under pressure, and maintain a customer-first mindset.
  • Basic technical understanding of bike mechanics, auto repair processes, or similar industries (preferred but not required).
  • Proficiency in ERP systems, performance metrics reporting, and task management tools.
  • A proactive and results-driven mindset, with a focus on driving efficiency and customer satisfaction.
  • Fluency in Spanish is mandatory

Save Apply
Report job
Other Job Recommendations:

Skilled Nursing Facility Assistant Administrator

Macomb Post Acute Care Center
McDonough County, Illinois
Macomb Post Acute Care Center is seeking a Skilled Nursing Facility Assistant Administrator (potential LNHA) to fill a full-time...
3 days ago

Contract Administrator

ECS
Fairfax, Virginia
ECS Federal is looking for a Sr. Contracts Administrator to lead the management and administration of those GWAC and IDIQ...
3 days ago

Healthcare Practice Administrator

Jorie AI
McAllen, Texas
$90,000 - $100,000 a year
  • Lead and coordinate all front office operations including...
  • Support and manage back-end revenue cycle processes...
4 days ago

Office Administrator

Mark Kaufman Roofing
North Port, Florida
$22 - $25 an hour
As our business continues to expand year over year, we are looking for a motivated and experienced Office Administrator to join...
1 day ago

Linux System Administrator (Senior-Level)

Link Solutions, Inc.
Harford County, Maryland
  • Must be a US Citizen 
  • Must have an active DoD Top Secret Clearance.
  • Non-remote (relocation incentive available)...
1 week ago

Business Marketing Manager, DXR (Chicago, IL, Cleveland, OH, or Cambridge, MA)

Philips
Chicago, Illinois
$120,000 - $216,000 a year
  • Coordinates end-to-end execution and supports development of...
  • Develops and executes end-of-life (EOL) and phase-out...
17 hours ago

Nursing Home Administrator (NHA)

PORT ORANGE NURSING & REHAB CENTER
Volusia County, Florida
  • Great culture with a sincere appreciation for everyone!
  • Lead and manage a joint commission approved long-term care...
3 days ago

Bilingual Administrative Assistant

Research Periodicals & Book Services Inc.
Stafford, Texas
  • Provide administrative support between office and Warehouse
  • Communicate with customers and suppliers on phone and email...
3 days ago

Test Administrator - Islandia, NY (Temporary)

Pearson
Suffolk County, New York
$35,500
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government...
3 weeks ago