Support Engineer Intern
Job description
At Singtel, your work unlocks BIG Possibilities.
We are building an AI-first telco of the future — connecting people, businesses and communities through trusted networks, digital services and next-generation technology. From everyday consumer experiences across mobile, broadband, entertainment and lifestyle services, to enterprise solutions in 5G+, cloud, cybersecurity, AI, data centres and digital platforms, we create the infrastructure and experiences that power how people live, work, play and do business.
You will be part of teams shaping intelligent networks, secure digital ecosystems, sovereign AI cloud platforms, sustainable data centres and seamless customer experiences at scale. Together, we combine technology, innovation and human potential to empower every generation to thrive in a more connected, resilient and AI-enabled future.
Singtel is where Technology meets Purpose.
We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.
From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.
At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.
This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.
Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.
Be a Part of Something BIG!
The intern will support the Unified Communications / Video Conferencing team in the installation, setup, testing, maintenance and day-to-day support of Audio Visual (AV) and Video Conferencing (VC) systems across Singtel offices.
The role provides hands-on exposure to enterprise collaboration technologies, including Microsoft Teams, Zoom, Cisco Webex, Cisco Video Conferencing systems and Audio Visual equipment.
Assist with the preparation, imaging, configuration and basic setup of laptops and other end-user computing devices as required.
How You will Make An Impact:
- To make periodic health checks on the Video Conference system to ensure the high availability of the system
- Perform basic troubleshooting of displays, cameras, microphones, speakers, touch panels and related peripherals
- Assist with the setup and testing of Microsoft Teams, Zoom and Cisco Webex meetings
- Provide on-site technical support for selected meetings and events
Skills for Success:
- Currently pursuing an ITE Nitec or Higher Nitec qualification in Information Technology, Electronics, Infocomm Technology, Cyber & Network Security, IT Systems & Networks, or another relevant technical discipline
- Basic understanding of computer hardware, operating systems and networking concepts.
- Interest in Audio Visual, Video Conferencing, Unified Communications and collaboration technologies
- Basic understanding of computer hardware and Windows operating systems
- Basic understanding of networking concepts such as IP addresses and network connectivity
- Ability and willingness to perform basic technical troubleshooting
- Familiarity with common collaboration applications such as Microsoft Teams, Zoom or Cisco Webex
- Willingness to learn Video Conferencing and Audio Visual technologies
- Good verbal and written communication skills
- Customer-service-oriented attitude
- Willingness to learn and take guidance from senior team members
- Responsible and punctual, particularly when supporting scheduled meetings
- Able to work effectively as part of a technical support team
- Good attention to detail when performing system checks and maintaining asset records
- Able to remain calm and systematic when troubleshooting time-sensitive meeting issues
Are you ready to say hello to BIG Possibilities?
Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.
Take the leap with Singtel to shape what’s next and accelerate your growth.
Skills mentioned
Singtel is Asia's leading communications technology group, committed to delivering innovative solutions that empower both consumers and businesses. Our customers often face the challenge of navigating an increasingly complex digital landscape, needing reliable connectivity, robust security, and seamless experiences. That's why we offer a comprehensive suite of services, from next-generation 5G and IoT solutions to advanced cybersecurity, cloud services, and data analytics. We understand that for businesses to thrive, they need more than just technology; they need a partner who understands their unique operational needs and growth aspirations. Singtel strives to be that partner, digitalising the way enterprises operate and helping them gain a competitive edge through holistic and secure solutions. With a rich heritage spanning over 140 years, Singtel has continuously evolved to meet the changing demands of the market. Our extensive network infrastructure, including numerous strategic partnerships and hundreds of points-of-presence worldwide, ensures that our customers benefit from reliable and far-reaching connectivity. We are dedicated to fostering innovation, not only through our core services but also by investing in emerging technologies and digital ventures via Singtel Innov8. Our focus remains steadfast on enabling our customers to accelerate their digital transformation journeys, providing them with the tools and support necessary to overcome challenges and seize new opportunities in the digital era. Whether it's enhancing workforce mobility, securing critical data, or leveraging the power of the cloud, Singtel is committed to helping our customers achieve their goals and succeed in an ever-evolving world.
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