RH is seeking a Technical Director to lead the strategy and execution of technology initiatives across its digital platforms. This role will drive the technical roadmap for global e-commerce and internal systems, championing innovation, scalability, and system reliability. You will lead cross-functional teams, foster a DevOps-driven culture of continuous improvement, and ensure alignment across product, design, infrastructure, and business operations. This is a key leadership position shaping the future of RH’s digital ecosystem.
YOUR RESPONSABILITIES
- Define and drive the technical vision and strategy for RH’s digital platforms, aligning engineering execution with business objectives
- Lead the adoption of an automation-centric, DevOps-integrated culture that emphasizes system scalability, high performance, and long-term reliability
- Build, mentor, and lead high-performing, distributed engineering teams across disciplines such as software development, performance engineering, and system architecture
- Establish long-term architectural and quality roadmaps in partnership with Product, DevOps, and Program teams
- Advocate for engineering excellence across all phases of the SDLC, from concept through delivery and operations
- Provide technical leadership for engineering teams building scalable, cloud-native microservices architectures deployed on AWS or similar cloud platforms
- Drive the adoption of modern cloud-native practices and microservices-based architecture to enable scalable, resilient, and modular technology solutions across the enterprise
- Oversee technical execution and delivery, ensuring projects meet quality standards while adhering to budget and timeline commitments
- Foster collaboration across cross-functional teams including development, DevOps, and performance engineering to optimize system scalability, performance, and maintainability
- Define and monitor key engineering metrics, including system health, deployment velocity, and operational cost efficiency, driving continuous improvement aligned with business objectives
- Advocate for innovation and emerging technologies to enhance platform capabilities, automation, and developer productivity in a cloud-first environment
- Architect end-to-end technical solutions that address complex requirements across platforms, ensuring maintainability, extensibility, and performance
- Leverage deep knowledge of e-commerce frameworks and architect seamless integrations with critical systems such as billing, shipping, and fulfillment to deliver end-to-end, reliable digital commerce experiences
- Lead initial technical engagements such as code audits, technical due diligence, and proofs of concept to guide long-term strategy and early-stage decision-making
- Drive the integration of AI-powered solutions to enforce and enhance code quality standards across the technology ecosystem, promoting consistency and maintainability
- Partner with Product Management, Engineering, and DevOps to align on priorities, enhance release quality, and accelerate delivery schedules
- Cultivate a culture of collaboration, innovation, and ownership through clear communication, technical mentorship, and shared accountability
- Support continuous professional development by providing feedback, career path guidance, and leadership opportunities to technical team members
- Advocate for “documentation as code” and “test driven development” practices to ensure maintainable, traceable, and continuously evolving technical knowledge across teams
- Collaborate with release management and program teams to improve defect lifecycle management, release readiness, and incident response
- Drive continuous improvement focused on automation coverage, test reliability, regression
OUR REQUIREMENTS
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- 15+ years of progressive experience leading engineering teams in cloud-native environments, preferably with AWS, Azure, or Google Cloud
- Strong expertise in microservices architecture and development using frameworks such as Spring Boot
- Strong background in architecting and implementing cloud security best practices to ensure secure and compliant systems
- Experience with containerization and orchestration technologies such as Docker and Kubernetes in production environments
- Proven track record in designing and implementing scalable automation strategies including AI-driven quality and performance tools
- Experience integrating complex e-commerce systems and platforms to enable seamless end-to-end commerce solutions
- Demonstrated success managing large, distributed teams and delivering complex technical projects on time and within budget
- Excellent communication and stakeholder management skills with the ability to collaborate effectively across cross-functional teams
- Familiarity with observability tools (e.g., Prometheus, Grafana, CloudWatch) and performance monitoring best practices
- Proven ability to lead and drive impactful organizational changes that deliver measurable benefits
- Skilled in defining and enforcing software development lifecycle (SDLC) processes and engineering standards across multiple teams
- Possess the ability to self-direct and prioritize among competing goals and exhibit flexibility in a fast-paced environment
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