Search suggestions:

hiring immediately
part time
full time
warehouse
remote work from home
teen
remote
front desk
indeed
library
work from home
executive assistant
receptionist
Florida
California
New York
Los Angeles County
Houston County
Texas
Virginia
Dallas County
Columbus
Tennessee
Fairfax County
Miami
Warning: This job listing is no longer active. The information below may no longer be relevant.
Apply

Title Service Representative

Ritchie Bros.
King County, Washington
Full time
June 22, 2025

ABOUT US


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.


ABOUT THE TEAM

As a global company, our corporate teams support billions of dollars in equipment sales every year.

In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.

Every day your work will make a difference in the way we run our business and the in the way customers interact with us.

JOB DESCRIPTION
The Title Service Representative is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership. Tasks include compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. Compliance with state and/or buyer requirements is essential. Where IAA has authorization to process applications as an acting state processing authority, Title Specialist may also work within those state systems
  • RESPONSIBILITIES

  • Review and process documentation for insurance and remarketing customers
  • Process incoming salvage titles from multiple states and set for sale
  • Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws.
  • Provide excellent customer service and support by offering solutions and timely responses to external/internal partners
  • Provides a variety of customer support services through the mail, email, telephone and direct personal contact.
  • Reviews and enters in title work for all customers.
  • Completes application to transfer title ownership.
  • Enters information from titles received from the state into the IAA operating system.
  • Stays current with title/salvage laws in multiple states
  • Responds to customer questions, complaints and requests.
  • Resolves problems encountered in the effort to transfer title ownership.
  • Performs word processing assignments, filing and related clerical duties.
  • Follows well-established procedures and under close direction of supervisor.
  • Assists with other office functions as needed.
  • Immediately reports all violations of company policy to a supervisor or manager.
  • Protects and preserves confidential, personal customer information received and adheres to state and company records retention policies and procedures.
  • Develop employees as part of a progression plan
  • Maintain a culture of responsibility, accountability, integrity, and execution across span of control
  • Other duties as assigned per management

  • QUALIFICATIONS

  • 1-2 years State/National title processing experience
  • Previous knowledge in title and salvage title requirements
  • Maintaining customer databases
  • Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint
  • Typical Field Office Environment
Save Apply
Report job
Other Job Recommendations:

Bilingual Marketing Representative- OPC (Japanese/English)

Hilton Grand Vacations
Honolulu County, Hawaii
As a Bilingual Marketing Representative - Off Property Contact (Japanese/English), you will be responsible for the generation of...
6 days ago

TPWD - Customer Service Representative I

Texas Parks and Wildlife Department
Jeff Davis County, Texas
$30,715 - $35,536 a year
To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation...
5 days ago

Sales Associate / Customer Service Representative

Drybar Shops
Orange County, Florida
  • 2+ years’ experience in a fast paced, customer service...
  • Previous experience with Point of Sale Systems (MindBody or...
5 days ago

Customer Service Representative - State Farm Agent Team Member

State Farm
Chicago, Illinois
$36,000 - $55,000 a year
  • Develop insurance quotes, make sales presentations, and...
  • Demonstrated a successful track record of meeting sales...
6 days ago

Customer Service Representative

PestBear
Yuma County, Arizona
$15 - $17 an hour
  • No experience needed
  • Day shift
  • 401(k)...
1 week ago

Field Sales Representative

Baird Foundation Repair
Corpus Christi, Texas
$80,000 - $180,000 a year
  • High-quality leads - No cold calling! Customers reach out to...
  • Competitive Pay with On-Target Earnings (OTE):...
6 days ago

Human Resources Representative

Vortex Companies, LLC
Chesapeake, Virginia
$44,804 - $54,321 a year
  • Performs administrative and recordkeeping tasks related to...
  • Assists with the administration of employee benefits, which...
3 days ago

Titles Processor

Ally Financial
Rockwall County, Texas
$49,920 - $60,320
  • Prepare documents to be returned to customers.
  • Communicate with state motor vehicle agencies on various...
4 weeks ago