UAE National | Sales Executive | Al-Futtaim Automotive | Honda & TE | Dubai
Job description
- The Sales Executive is responsible for achieving sales targets for Certified Pre-Owned units, maximizing gross margins, and increasing the uptake of Finance and Insurance products. This role emphasizes the importance of maintaining customer satisfaction and loyalty through effective engagement throughout the sales process. The executive is expected to manage leads effectively, promote showroom engagements, and ensure accurate data capture to support pre-sale and after-sale activities. The role involves continuous personal development through training and active involvement in sales meetings to align with the latest industry trends and internal campaigns.
Sales Targets
- Achieve monthly unit sales targets by guiding customers through a structured one-offer journey.
- Maximize retained gross margins on unit sales to maintain branch profitability.
- Achieve monthly sales targets for Finance and Insurance (F&I) products.
Customer Engagement
- Promote effective referrals to Showroom Managers to ensure 100% second facing, enhancing revenue and NPS/CSV opportunities.
- Manage leads to increase sales revenue, aiming for a 25% conversion rate from Tel/Web/Walk-in enquiries.
- Ensure proper capture of customer data in C4C for efficiency in referencing and follow-ups.
Product Knowledge and Development
- Achieve personal and professional growth by attending sales meetings and training sessions.
- Stay updated with current brand campaigns and competitor activities.
- Enhance financial knowledge on customer buying options.
- Strong negotiation and upselling skills.
- Ability to develop and execute action plans.
- Excellent communication and multitasking abilities.
- Proficient in Microsoft Office, particularly Excel.
- Bachelor's degree in a relevant field.
- Minimum 2 years of sales experience, preferably in the automotive sector.
- Proficiency in English; Arabic is a plus.
- Strong negotiation and upselling skills, with the ability to influence customer choices.
Skills mentioned
We are one of the most diversified and progressive privately held regional family businesses headquartered in Dubai, United Arab Emirates. Established in the 1930s as a trading business, we have grown into a powerhouse with a workforce of over 33,000 employees operating in more than 20 countries across the Middle East, Asia, and Africa. Our commitment to enriching lives every day drives us to deliver the highest quality products and services through our five operating divisions: Automotive, Financial Services, Real Estate, Retail, and Health. We pride ourselves on our entrepreneurial spirit and relentless customer focus, which have enabled us to partner with over 200 of the world's most admired and innovative brands, including Toyota, Lexus, IKEA, ACE, and Marks & Spencer. Our decentralized approach gives our individual businesses the flexibility and versatility to maintain a competitive stance while benefiting from the strength and stability of the wider group. We believe in upholding our core values of respect, excellence, collaboration, and integrity, ensuring that we not only meet the changing needs of our customers but also contribute positively to the societies in which we operate.
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