Piper Companies is looking for a UC Admin to join a government contractor in Norfolk, VA. This role requires the candidate to report onsite and have an active TS/SCI or Top Secret Clearance with CI eligibility.
Essential Duties of the UC Admin:
- Perform System upgrades and IAVA patches to Cisco Unified Call Manager
- Draft Standard Operating Procedures (SOP) for UC operations
- Lead UC implementation, installation, and technical refresh projects within a site or locale
- Use administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems
Qualifications of the UC Admin:
- Bachelor's degree plus five (5) years of relevant experience
- Solid experience performing System upgrades and IAVA patches to Cisco Unified Call Manager
- Active Sec+ or equivalent IAT II certification
- Active TS/SCI or Top Secret Clearance with CI eligibility.
Compensation for the UC Admin:
- $160,000 - $190,000 (based on experience)
- Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP, PTO, paid holidays, sick Leave as required by law
This job opens for applications on 7/19/25. Applications for this job will be accepted for at least 30 days from the posting date
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CUCM, Cisco Unified Communications Manager, CallManager, IAVA, Information Assurance, Vulnerability Management, Security Advisories, Patch Management, OS Administration, Cisco Unified OS Administration, Cisco Unified Serviceability, Disaster Recovery System, Cisco Unified Reporting, Bulk Administration Tool (BAT), Unified CM Administration, LDAP Integration, NTP Settings, Date/Time Groups, Regions, Device Pools, Partitions, Calling Search Spaces (CSS), Route Patterns, Route Groups, Route Lists, Hunt Groups, Hunt Pilots, Line Groups, Directory Numbers (DN), Translation Patterns, Transformation Patterns, SIP Trunks, H.323 Gateways, MGCP Gateways, Media Resource Groups (MRG), Media Resource Group Lists (MRGL), Conference Bridges, Transcoders, Annunciators, Music on Hold (MoH), Voice Mail Ports, Voice Mail Profiles, JTAPI, TAPI, Cisco Unity Connection, Cisco IM and Presence, Cisco Expressway, Cisco Jabber, Cisco Webex, Phone Templates, Softkey Templates, Device Profiles, Extension Mobility, End Users, Application Users, User Groups, Roles, Access Control Groups, Feature Groups, Licensing, Smart Licensing, Call Detail Records (CDR), Call Management Records (CMR), Real-Time Monitoring Tool (RTMT), SNMP, Syslog, Certificate Management, Trust Store, Tomcat Certificates, CAPF, TFTP, DHCP, DNS, SRST, SAF, SIP Profiles, SIP Normalization Scripts, Codec Preferences, QoS, CAC, RSVP, SRTP, TLS, HTTPS, Authentication, Authorization, Encryption, Secure Phone, Secure Profiles, Firmware Loads, Phone Load Management, Plug-ins, WebDialer, Cisco Unified Communications API, JTAPI, TAPI, CURRI, UCXAPI, GSAPI, Cisco DevNet, Cisco TAC, Upgrade Planning, Cluster Management, High Availability, Redundancy, Failover, Backup and Restore, System Version, Feature Configuration, Compliance Reporting, Security Audit Logs, Audit Trail, Admin Roles, System Logs, CLI, CLI Commands, Platform Administration, System Health, Licensing Reports
