About the Company:
Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don’t just move boxes—we move lives, and we do it with a commitment to making the experience remarkable for everyone involved.
Responsibilities:
- Oversee all warehouse operations including safe loading and unloading, proper inventory control, and maintaining an organized storage area.
- Ensure accurate and timely inbound and outbound inventory management, including verification, labeling, and storage according to company procedures.
- Monitor and enforce safety standards to reduce injuries and prevent damage to property and goods.
- Train and guide warehouse staff on job performance, loading standards, and safety practices.
- Coordinate and dispatch moving teams daily based on job schedules, employee qualifications, and vehicle availability.
- Arrange pickup and delivery of shipments using commercial vehicles and authorized drivers, ensuring efficient routing and minimal delay.
- Determine staffing levels and assign daily workloads for warehouse and moving teams to meet operational capacity.
- Maintain a real-time pipeline of available staff; assist with scheduling, manpower planning, and hotel/roadside logistics as needed.
- Use CRM systems and automated work order platforms to assign, track, and close service orders.
- Report job performance, safety incidents, and team metrics to upper management and HR.
- Work with Operations to maintain fleet service schedules and ensure vehicles are rotated for maintenance.
- Maintain daily and weekly warehouse and move-related reports, including internal reviews of mover performance.
- Interface with customer service teams to resolve issues or provide updates regarding shipments and inventory status.
- Assist with opening and closing of the warehouse, maintaining cleanliness and readiness for operations.
Requirements:
- High School Diploma or equivalent.
- Minimum 3 years of experience in warehouse operations, dispatching, or logistics, preferably in the moving or household goods industry.
- At least 2 years of forklift operation experience (certification preferred).
- Strong communication skills (verbal and written), along with statistical and analytical abilities.
- Proficiency with CRM systems and digital work order platforms.
- Strong problem-solving skills, organizational abilities, and attention to detail.
- Ability to understand data connections and make sound operational decisions.
- Must be able to work independently and in fast-paced environments, including nights and weekends as needed.
- Ability to read and interpret floor plans and blueprints is a plus.
- Legally authorized to work in the U.S.
Job Type: Full-time
Pay: $55,000.00 - $68,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
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