Assistant Manager, Training

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

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About FWD Takaful Berhad

FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

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Join us

We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.

Provide supports in delivering product & technical training, productivity workshops and MDRT development programs.

• Deliver product knowledge program, sales related, and other training programs and materials whenever necessary.
• Drive innovation in digital learning and blended training approaches.
• Coordinate and deliver MDRT mentorship and recognition related programs and events.
• Provide coaching for agent productivity improvement.
• Assist in tracking productivity and MDRT/Elite data.
• Facilitate cross-training across other faculty-led programs.
• Zero finding in training compliance audit.
• Liaise with Compliance/Risk on policy updates and contents to ensure all compliance related contents are delivered to agency force.
• Ensure the annual training compliance rate is achieved

Job Requirement

• 3-5 years of experience in insurance sales / product training
• Degree in Business/ Finance/ training or related field.
• Strong facilitation and product knowledge
• Facilitation, coaching and program delivery skills.