NetSuite Systems Administrator - #35335
Paglalarawan ng trabaho
Company Profile:
Our client is a Australian company specializing in the design, supply, and installation of electric vehicle (EV) charging infrastructure. They provide EV drivers with a wide range of high-quality EV chargers, cables, and installation services.
Our client is expanding their local presence in the Philippines and is seeking a seeking a proactive, collaborative and self-motivated DevOps Engineer to join their dynamic team.
This is an incredible career opportunity for someone seeking growth and skill enhancement through exposure to a highly diversified and collaborative team.
Duties & Responsibilities
NetSuite and simPRO administration
• Administer and configure NetSuite and simPRO on a day-to-day basis.
• Configure and maintain NetSuite forms, fields, SuiteFlow workflows, saved searches, SuiteAnalytics, approvals, templates and alerts.
• Configure and maintain simPRO system settings, cost centres, catalogues and prebuilds, forms, templates and automations.
• Implement approved item-master, pricing and costing requirements within the systems, including field setup, upload templates and data mapping.
• Test configuration changes and vendor releases in a sandbox environment before production deployment.
• Manage production releases, including regression checks, change documentation, business impact communication and rollback planning.
Technical support and service management
• Act as the first point of technical support for NetSuite and simPRO administration requests and incidents.
• Maintain a simple support intake process and triage requests by urgency, complexity and ownership.
• Resolve day-to-day configuration and administration issues directly, and identify work that requires project scheduling, escalation or vendor support.
• Monitor support activity through JIRA reporting, including request volumes, priorities, resolution times, workload distribution and recurring themes.
• Use recurring support issues to identify opportunities for system improvements, stronger controls or user guidance.
Integrations and technical development
• • Monitor integrations that connect with NetSuite or simPRO, including integrations with third-party platforms.
• Diagnose integration failures, identify root causes and resolve data or configuration issues within NetSuite and simPRO.
• Work with relevant teams where user input, training or upstream data quality is affecting integration performance.
• Maintain and document the NetSuite API so internal teams and vendors can build against it reliably.
• Build minor scripts or integrations that sit entirely within NetSuite where appropriate.
• Coordinate complex integration changes with internal system owners and external vendors.
• Maintain accurate reporting on integration health and processing outcomes.
Reporting and data quality
• Build and maintain NetSuite saved searches, operational reports and dashboards.
• Review and remove duplicate, redundant or outdated saved searches and reports.
• Maintain a defined set of trusted operational reports that remain accurate, accessible and easy to find as systems and data change.
• Investigate data-quality issues within NetSuite and simPRO and correct the relevant system configuration or mapping.
Technical advisory and change support
• Advise internal teams on what NetSuite and simPRO can support, including system constraints, dependencies and downstream impacts.
• Assess the technical feasibility and impact of proposed operational or process changes.
• Provide technical input into system architecture and improvement initiatives while the relevant business owner retains responsibility for process design and decisions.
• Scope larger technical requests and coordinate their prioritisation, scheduling or escalation.
Security and access management
• Configure and maintain user roles and permissions across NetSuite and simPRO.
• Implement access controls and segregation-of-duties requirements agreed with the relevant business owners.
• Conduct regular access reviews and identify excessive, inappropriate or conflicting permissions for resolution.
• Configure accounts and permissions to reduce the risk of unauthorised changes or unintended impacts to integrations.
Vendor management
• Manage day-to-day relationships with NetSuite, simPRO and relevant implementation or integration partners.
• Coordinate technical support, incident escalation and complex delivery with vendors.
• Manage vendor support arrangements, contracts or retainers and maintain clear escalation paths and support contacts.
• Ensure vendor support can be accessed reliably when required, including when the role holder is unavailable.
Systems documentation
• Document system configuration, technical setup, integration behaviour and API requirements.
• Record technical resolutions and the reasoning behind previous system fixes.
• Maintain structured, current and accessible documentation so critical knowledge is not dependent on one person.
• Support onboarding and knowledge transfer by keeping key system documentation indexed and easy to locate.
Requirements
• 4+ years minimum experience of hands on NetSuite Administration experience
• Relevant experience in NetSuite Administrator, ERP Systems, Business Systems Administrator, Applications Administrator, NetSuite Technical Consultant
• System Configuration and ongoing support
• Integrations and Troubleshooting
• Reporting and saved searches, roles permissions and access management experience
• Strong practical systems administration capability: Able to advise on system functionality, technical options and the impact of proposed changes
• Supports and advises on system changes
AdvantageousSkills
• Any certifications related to Netsuite
• Experience in using simPRO
Mga kasanayang nabanggit
Manila Recruitment is a premier recruitment and headhunting firm dedicated to connecting businesses in the Philippines with exceptional talent. For companies navigating the dynamic and competitive Filipino job market, finding the right people is a significant challenge. Many organizations, from burgeoning startups to established multinational corporations, struggle to access the top tier of candidates, who are often not actively seeking new opportunities. This is where Manila Recruitment steps in, offering a solution that goes beyond traditional job boards and online advertisements. Our clients face the difficulty of sourcing highly skilled professionals in a market where demand often outstrips supply. They need a partner who understands the local landscape and can unearth undiscoverable talent. We address this by employing a proactive, headhunting-led approach, leveraging our deep industry knowledge and extensive network to find the perfect fit for our clients' unique needs and company culture. Our customer-centric methodology is rooted in a passion for recruitment science and innovation. We understand that for our clients to succeed, they need more than just a resume; they need a strategic partner in talent acquisition. That's why we immerse ourselves in our clients' businesses, gaining a holistic understanding of their goals and challenges. This allows us to tailor our recruitment strategies, whether it's for an executive search, IT and technical roles, or building entire teams from the ground up. We utilize cutting-edge social sourcing strategies and Web 3.0 tools to identify and engage with passive candidates, presenting our clients with a curated selection of perfectly matched professionals. Our commitment to transparency, international best practices, and a consultative approach ensures a seamless and effective recruitment process. By partnering with Manila Recruitment, our clients gain a competitive advantage, securing the driven, dedicated, and exceptional people who will become their greatest asset and propel their business forward in the Philippines.
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