SMB Solutions Sales Executive, JSM
Paglalarawan ng trabaho
Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
As a Solution Sales Executive for Jira Service Management (JSM), you:
- Serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM).
- Drive new sales motions and co-selling initiatives.
- Collaborate closely with the sales team to identify opportunities and develop tailored Atlassian solutions.
- Help advance Atlassian’s solution sales goals while working with a globally distributed team.
In this role, you will also:
- Provide exceptional customer engagement ensuring a positive and personalized customer experience.
- Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB.
- Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services.
- Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction.
Your Background
- +3 years of experience in a business-to-business sales environment growing SMB or enterprise accounts.
- Proven track record of meeting or exceeding performance targets.
- Experience managing a high volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email).
- You have a do-it-right mentality with a customer-centric mindset.
Qualifications
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
Mga kasanayang nabanggit
The Future of Atlassian starts with you. At Atlassian, our future is rooted in helping teams unleash their potential by building tools that inspire collaboration and facilitate growth — interested in what’s next? We’re looking for people who believe that we can accomplish so much more together than apart. Let’s build our future, together We’ve got an ambitious road ahead. Join our team and help us shape the future. Going virtual together We're entering a new era of work, one that will see more of our day-to-day tasks taking place in a virtual environment, and we're adapting to embrace this change. Into the cloud Our products help teams of all sizes to do amazing things. As we bring our product suite to the cloud we're innovating every day. Atlassian is for everyone It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It's the unique contributions of all Atlassians that drive our success, and we're committed to building a culture where everyone has the opportunity to do meaningful work and be recognized for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone. Perks of the trade Foundation leave: We love to pay it forward, so you get five paid days a year to volunteer at your favorite charity. Be the change in your community. Ownership: We're all eligible for equity awards, and we have big plans. That means when we play together, we win together. Work/life balance: Here at Atlassian, life is good. We have flexible hours, loads of time off, awesome events, and a generous relocation program. Modern Health: Our global partnership provides app-based mental health support at no cost. Learning budget: Growth is important. It’s why we provide a dedicated learning budget to support everyone’s growth & development. Workspace your way: Whether you’re based in an office or working remotely, we provide the tools or financial support to make your workspace work for you.
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